Job Description

MCC IS LOOKING FOR RESPONSIBLE, SERVICE-DRIVEN PROBLEM SOLVERS FOR OUR TECHNOLOGY TROUBLESHOOTING TEAMS.

WE HAVE OPPORTUNITIES TO INSTALL AND TROUBLESHOOT PROBLEMS WITH DIFFERENT TECHNOLOGY SOLUTIONS FOR OUR CLIENTS.

DOCUMENT SOLUTIONS: DIGITAL COPIERS, PRINTERS, MULTI-FUNCTION SYSTEMS, DUPLICATORS, SCANNERS, ETC.

MAIL SOLUTIONS: POSTAGE SYSTEMS, FOLDER/INSERTERS, ADDRESSING DEVICES, ETC.

INFORMATION TECHNOLOGY: NETWORK INFRASTRUCTURES, MULTI-SYSTEM INTEGRATION, ETC.

• ESSENTIAL REQUIREMENTS
  • Able to attend training classes, seminars, webinars, etc., including outside regular business hours
  • Must have and maintain throughout employment
    • Professional appearance and communication skills
    • Clean driving record & ability to be included as authorized driver on company automobile insurance
    • Clean criminal record & drug screening
    • Ability to competently use a computer for completion of daily tasks
  • Able to communicate fluently in English
  • Able to lift a minimum of 55 pounds
  • Able to work a minimum schedule of 08:00 am – 05:00 pm, as well as be willing to travel, including spending several nights in a row out of town
  • Have earned a high school diploma or the equivalent
  • Possess a strong mechanical aptitude (acceptable scores on standardized technical aptitude test(s) provided by MCC)
  • Able to thrive in a fast-paced environment
  • Previous experience preferred, but not required (willingness to learn is key)
• KEY RESPONSIBILITIES
  • Develop and maintain quality client relationships through professional and ethical efforts
  • Offer clear explanations and system training to clients
  • Perform software and firmware updates, along with other system maintenance
  • Complete equipment training certifications related to your field
  • Seek out opportunities to fulfill clients’ technology needs, even beyond your field of expertise
  • Work with sales and administrative teammates to serve our clients well
• SALARY & BENEFITS
  • Competitive salary with incentive opportunities
  • Company smart phone and other technological devices for work use
  • Also available for eligible employees
    • Medical (with a health savings account), dental, and vision insurance plans
    • Supplemental insurance plans
    • 401k plan available
    • Paid vacation
  • Paid holiday time
  • All required training is paid for and provided to you by MCC.
• ALIGNMENT WITH THE MCC MOTTO, “IT’S WHO WE ARE”
  • Constantly relevant.
  • Communication.
  • Responsive.
  • Reliable.
  • Professional.
  • If it’s to be, it’s up to me.
  • Listen first. Speak second.
  • Problem solver.
  • You are the face of MCC.
  • Positive.
  • Educated.
  • Adaptable.
  • Collective.
  • Business minded.
  • Win, win, win!
  • Driven to be the best.
  • None of us are as good as all of us.
  • Extreme ownership.
  • Subject matter expert.
  • Passionate.
  • Seek out opportunities.

Company Description

Memphis Communications Corporation was founded in 1972 and has remained a privately held company ever since. We focus on core communication systems that business will always find vital. This has allowed us to continue with double digit growth even through the toughest economies. In the past 6 years, we have opened offices in Jackson, TN, Ridgeland, MS, and Nashville, TN. For more information on the MCC story and the way we help clients thrive, please visit our website at www.mccsolutions.net.