Benefits:

Competitive salary

Flexible schedule

Paid time off

Benefits/Perks

Competitive Compensation

Paid Time Off

Career Growth Opportunities

Job Summary

Change Therapeutic Services, Inc. is a growing group psychiatry and therapy practice that provides compassionate, evidence-based mental health care for individuals, teens, and families. Our multidisciplinary team of psychiatrists, therapists, and nurse practitioners supports clients struggling with anxiety, depression, trauma, and relationship challenges. We are seeking a detail-oriented and empathetic Administrative Scheduler to join our team and help ensure a smooth and welcoming experience for our clients. The Administrative Scheduler plays a key role in coordinating appointments, managing client communication, and supporting the clinical team with administrative tasks. The ideal candidate is organized, tech-savvy, and comfortable communicating with clients in a calm, professional manner.

Responsibilities

Manage and maintain provider schedules across multiple locations

Schedule, confirm, and reschedule client appointments

Handle incoming calls, voicemails, and emails with professionalism and care

Verify client insurance information and assist with intake documentation

Support new client onboarding and send intake packets or forms as needed

Coordinate with clinical providers to ensure schedule accuracy

Maintain confidentiality and uphold HIPAA compliance at all times

Assist with other administrative duties as assigned (billing support, reminders, etc.)

Qualifications

1–2 years of administrative or scheduling experience (preferably in a healthcare or behavioral health setting)

Strong communication and organizational skills

Proficient with Google Workspace and electronic health record (EHR) systems (Simple Practice, or similar)

Compassionate, dependable, and able to multitask in a fast-paced environment

Knowledge of HIPAA standards preferred

Work Schedule & Compensation

The initial schedule is part-time, with full-time hours available per business needs

Monday–Friday, flexible hours

Pay range: $16.50-$20.00, depending on experience

Opportunities for growth within the organization

This is a remote position.