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Personal Service Coordinator

Mental Health America of Los Angeles

Personal Service Coordinator

Long Beach, CA +1 location
Full Time
Paid
  • Responsibilities

    Job Description

    Department:        Transition Age Youth 

    Reports To:        TAY Antelope Valley Program Manager

    FLSA Status:        Non-Exempt

    Category:        Direct Service 

    Summary:  The goal of this position is to serves as the Primary Support and Case Manager for young adults with mental illness by assisting them to live independently in their chosen community. Provides Licensed-Dependent Mental Health Services to members as needed.  Provides clinical consultation and support to MHALA-AV Transition Age Youth Staff and Interns. Provides a broad range of clinical training for staff. Responsible for clinical supervision, when indicated.

    ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES: This is not an exhaustive task list, and other duties may be assigned as deemed appropriate or necessary by the supervisor or program director.  Reasonable accommodation will be provided to any qualified person with a medical or psychiatric disability, providing it will not change the essential nature of the position, nor cause undue hardship to the Agency’s operations.  MHALA is an equal opportunity employer and service provider, the Agency will consider candidates with criminal history.

    ASW/AMFT/APCC

    •    Provide license dependent clinical services that may include but not limited to psychosocial assessments, diagnosis, clinical treatment or linkage to mental health services  •    Provide rehabilitation interventions to assist individuals to gain, restore, improve or maintain quality of life such as, but not limited to conducting outreach and engagement, medication management, independent livings skills (money management, grooming and hygiene, meal preparation, public transportation), and/or employment/educational goals  •    Responsible for conducting outreach and engagement and assess individuals for eligibility and enrollment into program services •    Provide crisis interventions including: assessing acute psychiatric and other emergency situations, initiating hospitalizations and responding appropriately by region (South Bay and Antelope Valley) •    Provide collateral supports which include contacting family members and/or significant other with the individual’s authorization to discuss how they can assist the person with their care/treatment goals •    Work collaboratively within the team to provide clinical guidance, such as identifying member needs as necessary and initiate communication within the integrated team to provide the resources to meet those needs •    Be an active part of the learning in this project by participating in other trainings mental health or related trainings) that introduce different interventions that could be an effective strategy with this population  •    Maintains all records and documentation, utilizing various technological resources needed for program compliance and accountability in accordance with MHALA standards and funding source requirements  •    Active participation in regular team meetings with pro-active communication around member concerns  •    Maintain billing and/or program objective requirements. •    The position requires paperwork completed in accordance with MHALA, and County Contracted Provider standards and funding source requirements.

    Program Specific: 

    •    Must have a LPS designation or be qualified in a timely manner by the LA County Department of Mental Health to write involuntary holds per section 5150 of the California Welfare and Institutions Code. •    Must demonstrate the skills and ability to observe, notice, reflect on and report thoughts, emotions and/or physical sensations experienced when engaged in decision making and interactions with others in the performance of duties and tasks related to the position.  •    Must meet target billing and productivity goal(s) within 24 hours •    Must demonstrate a “safety first” mentality and engage in practices that promote a safe, healthful environment for all program participants, staff and visitors and providing  the best care, welfare, safety and security for everyone at the MHALA AV Enrichment Services.  •    All required data collection documents (as applicable to your program; MORS, Determinants, KEC, IHIMS, HMIS, etc.) are submitted don or before due date

    Position requirements: •    Masters degree in Social Work (MSW), Masters in Counseling (MA/MS) or APCC required   •    Registration with California Board  of Behavioral Sciences as Associate Social Worker (ASW) or Associate Marriage Family Therapist (AMFT)  required •    Minimum of one year experience (including internship) providing services to individuals who have a mental illness and who are homeless preferred •    Experience working with target population  •     Must have current class C driver’s license, a vehicle for transportation, proof of valid automobile insurance, the ability to be insured by MHALA liability insurance are conditions of employment •    Must have good basic English writing skills, good basic computer skills, be highly organized, and have excellent communication skills. •    Must be flexible and able to multi-task without losing productivity •    Proficient in computer applications such as Microsoft Word, Excel, and Outlook •    Must possess a high level of tolerance and understanding for a work atmosphere that is very busy and highly unstructured and for individuals who present for services with urgent multiple needs, issues, and problematic behavioral characteristics •    Must know or quickly become knowledgeable of characteristics of individuals who are substance abusing and/or dually diagnosed and have knowledge of local services available for dually diagnosed individuals.  •    Flexible work schedule to include some nights, weekends and holidays •    TB clearance and re-testing every year are conditions of continued employment •    Must be able to maintain an empathetic view for the dilemma of individuals in severe need and be able to juggle creatively and successfully around a variety of barriers that keep individuals from successful personal and community living •    CPR Certified 

  • Locations
    Long Beach, CA • Lancaster, CA