Job Description

SUMMARY: The goal of this position is to assist individuals in finding and accessing requested services through the application of intensive case management services. Provide license-department mental and/or physical health services to members as needed. Under the general supervision of the director, outreach, assess and engage potential members for TAY services.  

ESSENTIAL DUTIES AND RESPONSIBILITIES: This is not an exhaustive task list, and other duties may be assigned as deemed appropriate or necessary by the supervisor or program director. Reasonable accommodation will be provided to any qualified person with a medical or psychiatric disability, providing it will not change the essential nature of the position, nor cause undue hardship to the Agency’s operations. MHA is an equal employer opportunity and service provider, the Agency will consider individuals with a criminal history

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ASW/AMFT/APCC

• Provide license dependent clinical services that may include but not limited to psychosocial assessments, diagnosis, clinical treatment or linkage to mental health services
• Provide rehabilitation interventions to assist individuals to gain, restore, improve or maintain quality of life such as, but not limited to conducting outreach and engagement, medication management, independent livings skills (money management, grooming and hygiene, meal preparation, public transportation), and/or employment/educational goals
• Responsible for conducting outreach and engagement and assess individuals for eligibility and enrollment into program services
• Provide crisis interventions including: assessing acute psychiatric and other emergency situations, initiating hospitalizations and responding appropriately by region (South Bay and Antelope Valley)
• Provide collateral supports which include contacting family members and/or significant other with the individual’s authorization to discuss how they can assist the person with their care/treatment goals
• Work collaboratively within the team to provide clinical guidance, such as identifying member needs as necessary and initiate communication within the integrated team to provide the resources to meet those needs
• Be an active part of the learning in this project by participating in other trainings mental health or related trainings) that introduce different interventions that could be an effective strategy with this population
• Maintains all records and documentation, utilizing various technological resources needed for program compliance and accountability in accordance with MHALA standards and funding source requirements
• Active participation in regular team meetings with pro-active communication around member concerns
• Maintain billing and/or program objective requirements.
• The position requires paperwork completed in accordance with MHALA, and County Contracted Provider standards and funding source requirements.

PROGRAM SPECIFIC:

• Must have a LPS designation or be qualified in a timely manner by the LA County Department of Mental Health to write involuntary holds per section 5150 of the California Welfare and Institutions Code.
• Must demonstrate the skills and ability to observe, notice, reflect on and report thoughts, emotions and/or physical sensations experienced when engaged in decision making and interactions with others in the performance of duties and tasks related to the position.
• Must meet target billing and productivity goal(s) within 24 hours
• Must demonstrate a “safety first” mentality and engage in practices that promote a safe, healthful environment for all program participants, staff and visitors and providing the best care, welfare, safety and security for everyone at the MHALA AV Enrichment Services.
• All required data collection documents (as applicable to your program; MORS, Determinants, KEC, IHIMS, HMIS, etc.) are submitted don or before due date
• Knowledge of community resources, housing, social security and general relief systems and ability to navigate within these systems.
• Must function well in a team-oriented approach to member services and fast-paced environment
• Ability to qualify for jail clearance to outreach new members who are incarcerated

POSITION REQUIREMENTS:

•  Masters degree in Social Work (MSW), Masters in Counseling (MA/MS) or APCC required
•  Registration with California Board of Behavioral Sciences as Associate Social Worker (ASW) or Associate Marriage Family Therapist (AMFT) required
• Minimum of one year experience (including internship) providing services to individuals who have a mental illness and who are homeless preferred
•  Experience working with target population
•  Must have current class C driver’s license, a vehicle for transportation, proof of valid automobile insurance, the ability to be insured by MHALA liability insurance are conditions of employment
• Must have good basic English writing skills, good basic computer skills, be highly organized, and have excellent communication skills.
• Must be flexible and able to multi-task without losing productivity
• Proficient in computer applications such as Microsoft Word, Excel, and Outlook
• Must possess a high level of tolerance and understanding for a work atmosphere that is very busy and highly unstructured and for individuals who present for services with urgent multiple needs, issues, and problematic behavioral characteristics
• Must know or quickly become knowledgeable of characteristics of individuals who are substance abusing and/or dually diagnosed and have knowledge of local services available for dually diagnosed individuals.
• Flexible work schedule to include some nights, weekends and holidays
• TB clearance and re-testing every year are conditions of continued employment
•  Must be able to maintain an empathetic view for the dilemma of individuals in severe need and be able to juggle creatively and successfully around a variety of barriers that keep individuals from successful personal and community living
•  CPR Certified
•  Bilingual in Spanish preferred, not required

PHYSICAL DEMANDS

Intermittent = 1-5 %     Occasional = 6-37%     Frequently = 38-75 %     Continuous = 76-100%

SITTING – Percentage of time or hours per day                       ESSENTIAL FUNCTION   YES  ? NO   

40%-50% sitting at the desk & 20%-30% sitting while driving

STANDING (stationary) – Percentage of time or hours per day  ESSENTIAL FUNCTION   YES  ? NO   

5-10%, 5-10 minutes per day

WALKING – Percentage of time or hours per day                      ESSENTIAL FUNCTION   YES  ? NO   

20-30%

LIFTING-Weight, type of object, frequency                                ESSENTIAL FUNCTION   YES  ? NO   

20-25 lbs

CARRYING– Weight, type of object, frequency                          ESSENTIAL FUNCTION   YES  ? NO   

20-25 lbs

PUSHING– Weight, type of object, times per hour, distance       ESSENTIAL FUNCTION   YES  ? NO   

10%, Occasionally when moving members to apartments and at the office while a closing filling cabinets

PULLING – Weight, type of object, times per house, distance     ESSENTIAL FUNCTION   YES  ? NO   

10%, Occasionally when moving members to apartments and at the office while opening filling cabinets

BENDING – Frequency, duration                                                  ESSENTIAL FUNCTION   YES  ? NO   

30% minutes per day

KNEELING– Frequency, duration                                                ESSENTIAL FUNCTION   YES  ? NO   

30% minutes per day

SQUATTING– Frequency, duration                                             ESSENTIAL FUNCTION   YES  ? NO   

30%, 10 minutes per day

CLIMBING– Frequency, height, slope, number of steps              ESSENTIAL FUNCTION   YES  ? NO   

Ascending and descending stairs of members homes.

CRAWLING – Frequency, distance, surface                                 ESSENTIAL FUNCTION   YES  ? NO   

none

REACHING – Right/left/both, frequency, overhead/shoulders/chest/waist/below waist    

           ESSENTIAL FUNCTION   YES  ? NO   

Both, 15%, 25 minutes per day

GRASPING – Right, left, both, frequency, power/simple             ESSENTIAL FUNCTION   YES  ? NO   

Right or Left, 30%-40%, 3 hour per day

MANIPULATION – Right, left, both, frequency, fine/gross           ESSENTIAL FUNCTION   YES  ? NO   

Both, 30-35%,

OPERATING– Machines, tools, equipment, vehicles                    ESSENTIAL FUNCTION   YES  ? NO   

Vehicle to transport members, 30%-40% per week /computers 3 hours in a day

ENVIRONMENTAL FACTORS – indoors/outdoors,     Extremes: cold/humidity, noise, vibrations, dust      

Indoors at the office and outdoors at members homes, jails, hospitals and parks. In cars driving in the rain, cold, dust, humidity, snow and other weather conditions.

PERSONAL- Protective Equipment-Does employee use or wear PPE? Weight, type, how used/worn

Gloves and any equipment required for CPR.