Job Description
MERCATALYST is looking for SUPPORT ENGINEERS to work alongside the Software Engineering team in building our ecommerce sites (casemates.com, mediocritee.com, meh.com, morningsave.com, sidedeal.com, and future projects). You’ll play a critical role in making sure our customers receive their orders in a timely fashion, keeping our websites running smoothly, and making sure the data in our internal systems is accurate and up to date.
This is an ideal for for a recent Computer Science graduate because there will be programming involved. It's not Help Desk role but rather one that will spend about 25% of time supporting end users and 75% of the time supporting our other engineers.
Your primary responsibility will be providing support for internal trouble tickets, which will involve tasks such as the following:
You’ll be expected to learn the current and future technologies we use to build our ecommerce systems.
Qualifications
We’re looking for someone who has:
Additional Information
Come and grow your career with us! This key role will be expected to be in the office each day and will work with a geographically diverse team.