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Estimates Representative (Healthcare)

Meridian Medical Management and Origin

Estimates Representative (Healthcare)

Paterson, NJ
Full Time
Paid
  • Responsibilities

    Job Description

    POSITION SUMMARY:

    The Meridian Medical Management Estimates Representative will be responsible for monitoring patient accounts for current and adequate payments while providing flexible customer service. The Estimates Representative will employ standards of best practice to ensure all balancing procedures and documentation guidelines are met.

    MAIN POSITION REQUIREMENTS:

    • Estimate patient responsibility for upcoming procedures and services.

    • Identify and resolve patient billing complaints and concerns.

    • Communicate with other teams, departments and facilities as needed for dispute resolution and correct billing issues.

    • Patient Account maintenance.

    Performance Measurements:

    • Accuracy in estimations and percentage of payment collected on each estimate.

    • Research and resolve billing questions or concerns.

    • Provide exceptional customer services

    • Provide guidance and support for other team members.

    KNOWLEDGE AND EXPERIENCE:

    1. High School diploma or GED required; and minimum (6) months previous related work experience;
    2. Collection experience preferred.

    ADDITIONAL RESPONSIBILITIES & SKILLS:

    1. Demonstrates effective, professional verbal and non-verbal communication skills.
    2. Demonstrates attention to detail and above average organizational skills.
    3. Ability work efficiently in a fast paced work environment
    4. Exhibits the ability to be flexible and work collaboratively with multiple internal and external teams, to identify and help resolve enterprise-wide challenges.
    5. Demonstrates basic math skills and ability to use a 10 key calculator.
    6. Demonstrate the ability to accurately type 60 wpm.
    7. Demonstrates proficiency working with Windows Microsoft Office Excel
    8. Ability to maintain good judgement when handling sensitive and personal information