Estimates Representative (Healthcare)
Job Description
POSITION SUMMARY:
The Meridian Medical Management Estimates Representative will be responsible for monitoring patient accounts for current and adequate payments while providing flexible customer service. The Estimates Representative will employ standards of best practice to ensure all balancing procedures and documentation guidelines are met.
MAIN POSITION REQUIREMENTS:
Estimate patient responsibility for upcoming procedures and services.
Identify and resolve patient billing complaints and concerns.
Communicate with other teams, departments and facilities as needed for dispute resolution and correct billing issues.
Patient Account maintenance.
Performance Measurements:
Accuracy in estimations and percentage of payment collected on each estimate.
Research and resolve billing questions or concerns.
Provide exceptional customer services
Provide guidance and support for other team members.
KNOWLEDGE AND EXPERIENCE:
ADDITIONAL RESPONSIBILITIES & SKILLS: