Position Overview:

Direct the overall activities of the branch to continually serve the customers within our target market in an extraordinary manner so that our brand name and reputation will flourish.

Responsibilities:

Build and lead teams, and deliver superior customer service.

Recruit, interview, and hire the branch service staff.

Ensure that all branch personnel perform their job duties in a safe manner and that they take all reasonable precautions to avoid work related accidents.

Directs the development and implementation of sales/marketing strategies utilized by the branch.

Oversees branch office functions including phone service standards, clerical services, and collections.

Evaluates performance, makes salary recommendations, and administers disciplinary actions consistent with company policy.

Education and Experience Requirements

Associate degree or equivalent from two year college or technical school: or six months to one year related experience and/or training

2-5 years of business management experience preferred

Experience setting and surpassing aggressive sales and service goals.

Knowledge, Skills and Abilities

Possess and applies knowledge of management skills in the completion of ongoing tasks and project.

Demonstrates knowledge of organizations business practices, issues faced, and problem resolution.

Knowledge and experience in social media advertising.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.