Position Overview:
Direct the overall activities of the Franchise locations (Lodi & Fresno, CA) to continually serve the customers within our target market in an extraordinary manner so that our brand name and reputation will flourish. Works in both Franchise Locations with up to $1 Million in Revenue
Responsibilities:
Build and lead teams, and deliver superior customer service.
Recruit, interview, and hire the franchise sales, service, and office staff.
Ensure that all franchise personnel perform their job duties in a safe manner and that they take all reasonable precautions to avoid work related accidents.
Hold regular and frequent safety discussions and meetings to continually reinforce the safety message.
Directs the development and implementation of all sales/marketing strategies utilized by the franchise.
Oversees franchise office functions including phone service standards, clerical services, and collections.
Reviews annual budget and monthly projections with Franchise Owner.
Evaluates performance, makes salary recommendations, and administers disciplinary actions consistent with company policy.
Education and Experience Requirements
BS/BA related discipline or equivalent experience preferred
Associate degree or equivalent from two year college or technical school: or six months to one year related experience and/or training
3-5 years of business management experience preferred
P & L and asset management and experience in sales management strongly preferred
Experience setting and surpassing aggressive sales, service, and profit goals
Job requires travel as necessary for operating & training purposes
Knowledge, Skills and Abilities
Possess and applies knowledge of management skills in the completion of ongoing tasks and project.
Demonstrates knowledge of organizations business practices, issues faced, and problem resolution
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.