Basic Function

Grow the business by acquiring customers through the process of conducting sales call either in person, on the phone or through text and emails. Coordinate business sales functions, ie lead flow, internet presence and digital practices.

Primary Responsibilities

Obtain new Merry Maids customers for weekly, biweekly, monthly, or one time cleaning service.

Conduct sales calls during the day, evening, or weekends in assigned territory.

Professionally and accurately present Merry Maids service to prospective customers.

Arrive on time for all sales appointments.

Accurately record all rooms and items to be cleaned, writing the correct descriptions for the home.

Determine the price for cleaning services using company pricing instructions and program

Advise customers about other available Merry Maids services.

Follow up on all leads for Merry Maids service with letters, e-mails, texts, faxes, or telephone calls. Maintain prospect and customer call back files.

Deal courteously with customers. Report any unusual request from customers or questions that you cannot answer to your supervisor.

Keep equipment and vehicle clean and in good working condition.

Review the service report with Team Members before they clean a new customer’s home.

Contact customers after the service is performed to ensure customer satisfaction and to develop additional prospects.

Monitor and inventory sales material.

Maintain sales activity records.

Secondary Responsibilities

Participate in public relations and promotional efforts as required.

When necessary, fill in during staff absences.

At all times contribute to a positive work climate and to the overall team effort of the company.

Perform other reasonable, related duties as assigned or requested