Job Description

At Meseret , we build effective outreach using incentives and rewards to create excitement among the target audiences. Through ongoing learning and market research , we keep up with the trends and understand precisely how to connect with consumers. What is the goal of the Customer Service Specialist position? As a member of our Customer Service team, you will be given the responsibility of increasing brand awareness as the trusted face of our company, while paving the path for future upward mobility. The Customer Service Specialist will study market trends and consumer needs, extend company outreach and develop new business relationships through direct marketing strategies.  Who is the ideal candidate? The entry level Customer Service Specialist should have an honest academic and professional history, enjoy working with people, be goal-oriented, and possess an entrepreneurial spirit. Responsibilities of a Customer Service Specialist: * Manage assigned marketing campaigns and meet with potential customers * Assist in setup and distribution of all promotional collateral * Work closely with management to improve and ensure consumer satisfaction * Set an example as a front line representative * Develop teams by aiding in the interview and training process * Maintain up to date knowledge of industry specifics Qualifications of the Customer Service Specialist: * Degree in Marketing, Business, or currently studying related field * Adapts easily to a changing environment and market climate * Manages multiple tasks/projects simultaneously and successfully * Develops and maintains trusting, respectful, collaborative relationships * Thrives in a fast-paced, deadline-driven workplace * Troubleshoots and solves problems quickly to secure ongoing business * Willingness to learn and grow; takes ownership and responsibility