Job Description
Have you always had a natural way with people? Are you good with your hands? Do you think “yes” before “no?” Are you solutions driven and take pride in customer service? These traits could make you the perfect fit for a job with variety and great compensation as part of a rapidly expanding organization.
Metal Supermarkets is the world’s largest supplier of small-quantity metals with stores across the U.S., Canada, and the U.K. We sell a variety of metal products and cutting services to businesses and consumers. Our customers love us because of our outstanding customer service. We’re fast, friendly, convenient, knowledgeable, and we’re passionate about service.
WHY JOIN THE METAL SUPERMARKETS TEAM?
We offer competitive wages, opportunities for wage increases, standard work hours – no shift work here, comprehensive training, health care benefits, and annual salary reviews. We’ve built a strong team culture. Turnover is low because our staff loves camaraderie, the environment, and the work.
Want to learn more about Metal Supermarkets?
https://www.metalsupermarkets.com/the-leader-in-small-quantity-metals/
POSITION: CUSTOMER SERVICE REPRESENTATIVE
OBJECTIVE:
Your primary responsibility will be to address the service needs of Metal Supermarkets’ customers. You’ll spend the day on your feet, moving between our customer service counter, the office, and the shop floor. Orders and inquiries are received via phone, email, and walk-ins. You’ll consult with trade professionals and hobbyists, assisting in their material needs and working to find solutions.
Your people skills will make customers feel welcome, validated, and well-served. When a customer leaves, they leave with their orders, confident and satisfied knowing their experience with Metal Supermarkets was a positive one. It will take strong multi-tasking skills and attention to detail as you juggle several demands at once. We’ll train you in operating our machines and working with different metals. If you’re customer-focused, passionate about service and customer satisfaction, have a positive attitude, are solutions-driven, and are motivated to learn, we can teach you the rest.
WHAT ARE WE LOOKING FOR? THE RIGHT FIT!
KEY RESPONSIBILITIES INCLUDE:
QUALIFICATIONS:
WORKING @ METAL SUPERMARKETS:
POSITION: Permanent Full Time
HOURS: Regular business hours Monday to Friday
LOCATION:
Metal Supermarkets San Jose
2413 Zanker Rd
San Jose CA 95131
Company Description
Metal Supermarkets is the world’s largest small-quantity metal supplier with over 100 brick-and-mortar stores across Canada and the United States.