Acts as the primary liaison between Provider Relations Consultants and internal Plan departments such as Claims, Benefits, Audit, Member and Provider Enrollment and Clinical Services to effectively identify and resolve claim issues. Works closely with the leadership team to identify issues and report trends.
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Required Skills Required Experience
Installs, inspects, maintains, repairs and provides diagnostic analysis on the traction power substations and catenary systems including but not limited to: traction power substations, catenary poles and foundations, catenary support arms and associated components, messenger and contact wire, catenary insulating devices, power disconnect and switching devices, surge protection devices and switch heaters feeds.Responds to calls for service to diagnose and correct emergencies involving MetroLink electrical systems on a twenty-four (24) hour basis.Operates various vehicles and equipment associated with the maintenance and repair of the Metro electrical systems both on the road and on rail.Performs activation and deactivation of the electric traction power systems, and assists in activation and deactivation of other electrical systems such as signal and train control systems.Assists in maintenance and repairs and other electrical systems such as the wayside signaling and train control equipment including but not limited to: interlocking signals, track circuits, relays, signal equipment houses and their components, grade crossing warning flashers and crossing gates, underground cable, switch machines and power distribution to switches and switch heaters during emergencies and service disruptions.Assists in the maintenance and repair electrical support systems, such as power, lighting and power control systems at all MetroLink stations and along the MetroLink System during emergencies and service disruptions.Trims trees, bushes and shrubs on Metro Property around electrical systems including but not limited to high voltage wires, catenary system, substations, signal houses, and grade crossings. Submits daily work tasks reports and inspection and maintenance reports to supervisor.