Seeking multiple candidates:
The Medical Receptionist is considered a crucial link between the patient and the care delivered by clinical and service staff of the center. This position works collaboratively with the clinical care team, including medical, behavioral health, medical case management and other program services to initiate patient appointments. This is a key position with the goal of fostering an environment which promotes patient and client comfort and trust. The position must exemplify the core values and mission of the organization, always exercising utmost discretion, diplomacy and tact in patient/staff interactions while performing essential front office and back office operational functions in the Health Centers and organization.
Primary Tasks/Responsibilities :
Makes reminder appointment calls
Checks in/out patients/clients for medical care and behavioral health services.
Directly supports Health Center patients to ensure that appointments are seamlessly coordinated for the client to receive integrated, one-stop access to medical care and services at Metro. Performs essential front office and back office program and clinical support function
Scheduling, canceling, and rescheduling patient primary care medical appointments
Greeting patients, checking in patients and properly documenting registration.
Conducts insurance verification
Answers patient and client phone calls
Accurate collection and documentation of copays
Obtaining and entering personal, financial and insurance information into the electronic medical records system.
Other office operational needs supporting patient and client care
Education/Professiona l:
High school diploma or equivalent.
Minimum 1 year of experience working with an EMR
Minimum of 2 years primary care office administrative experience, performing the tasks and responsibilities listed above.
Knowledge, Skills and Abilities Required:
Knowledgeable in computer software, with the ability to work with word processing, spreadsheet and EMR/EHR programs.
Knowledge and proficient use of computer programs pertaining to job functions.
Professional appearance and behavior.
Ability to work effectively in a fast paced environment and use multitasking skills.
Must be able to speak, read, and write proficiently in English.
Fluent in Spanish is a plus.
Demonstrated ability to work effectively with people of diverse races, ethnicities, ages, and sexual orientations in a diverse environment.
Requirements:
Must possess and maintain valid Florida driver’s license and proof of insurance
Must have reliable and accessible auto vehicle.
Must pass necessary fingerprinting, Level II background checks and employment eligibility verification through the U. S. Department of Homeland Security’s E-Verify system, https://e-verify.uscis.gov/emp.
At Metro Inclusive Health, employees enjoy their mission to serve others in a truly inclusive workplace that values work and life balance and every individual. We offer:
Vacation time - 14 days to start!
Excellent pay, especially for a non-profit!
Bonuses
Generous retirement plan with 5-7% company match
Medical Insurance, vision, and dental insurance
Many company holidays
Short and long term disability insurance
Education benefits
Pet benefits
Casual dress code
The ideal candidate will have at least 1 year of experience working with an EMR and 2 years of primary care office administrative experience.
Want to know more? Check out our website: www.metrotampabay.org/careers
We will be happy to tell you more!
Job Type: Full-time
Benefits:
401(k)
401(k) matching
403(b)
403(b) matching
AD&D insurance
Dental insurance
Dependent care reimbursement
Dependent health insurance coverage
Disability insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Loan forgiveness
On-the-job training
Paid orientation
Paid sick time
Paid time off
Pet insurance
Referral program
Tuition reimbursement
Vision insurance
Healthcare setting:
Outpatient
Medical specialties:
Primary Care
Schedule:
8 hour shift
Day shift
Monday to Friday
Education:
High school or equivalent (Preferred)
Experience:
relevant work: 2 years (Preferred)
customer service: 1 year (Preferred)
working with an EMR: 1 year (Preferred)
Work Location: In person
Starting at $19.00 hourly