Benefits:
401(k)
Competitive salary
Health insurance
Paid time off
Vision insurance
Training & development
Job Summary
Metro Welding Supply Corp., a trusted leader in the industrial gas sector, is actively seeking a dedicated and proactive Account Representative to join our team in Ypsilanti, MI. This position offers an excellent opportunity for a self-motivated individual who thrives in a dynamic, customer-focused environment. At Metro Welding Supply, we are committed to providing exceptional service and support to our clients, and you will play a crucial role in maintaining and enhancing our customer relations. Metro Welding Supply offers competitive wages, full benefits, and 401k.
As an Account Representative, your responsibilities will extend beyond routine customer interactions. You will be instrumental in understanding and managing customer needs, mastering our extensive product offerings, and ensuring accurate and timely delivery of services. The role demands a keen attention to detail and a strong ability to multitask, as you will handle everything from order entry and customer inquiries to coordinating with our distribution team and managing inventory systems. Our structured training program is designed to equip you with the knowledge and skills necessary to excel in our industry-specific operations, fostering both personal and professional growth.
Metro Welding Supply offers competitive wages, full benefits including 401k, and a supportive work environment that values the contributions of each team member. With paid time off, comprehensive training, and a work schedule that respects your personal time, this position is not just a job, but a career opportunity in a vital industry.
Qualifications
Strong self-starter: You take initiative and proactively address the needs of the business and its customers.
Detail-oriented: Precision and attention to detail are crucial in managing orders and customer interactions.
Communication skills: Effective communication is key, both for internal coordination and for managing customer relations.
Customer service experience: Prior experience in a customer service role is beneficial but not mandatory.
Technical proficiency: Comfort with using software systems for order processing, inventory tracking, and report generation.
Problem-solving skills: Ability to assess situations, troubleshoot issues, and provide effective solutions.
Adaptability: Willingness to learn and adapt to new systems and processes specific to the industrial gas business.
Team collaboration: Ability to work closely with the distribution team and other departments to ensure timely delivery of services.
Education: High school diploma or equivalent; further education or certifications in related fields are a plus.
This position provides an excellent opportunity to develop professional skills and grow within the company.