No Weekends
Under the supervision and direction of the MHS Manager or Team Lead, the Internal Ambassador is responsible for welcoming guests to and/or from the hospital in a friendly, efficient, and courteous manner. They are also responsible for assisting guests with inquiries, directions, and initial questions regarding the facility or services
Duties and Responsibilities:
- Greets every guest entering the hospital and before departure of a facility.
- Utilizes proper safe patient handling techniques.
- Personally escorts guests throughout the facility, opens doors, offers wheelchair assistance, guidance, and carries packages and luggage.
- Responds to guest inquiries and concerns promptly with courtesy.
- Knowledge of the facility procedures and guest-related information including, facility general information, general event information, taxi/transportation assistance, and airport information.
- Responds to safety hazards according to facility procedures to include: water on floor, objects inadvertently blocking doors, electrical cords removed or taped, and misplaced furniture.
- Immediately report any accidents to manager on duty.
- Ability to demonstrate professionalism, with effective communication and interpersonal skills.
- Maintains safe, clean and neat work environment by following standards and procedures.
- Maintains strict confidentiality related to work information (in accordance with HIPAA).
- Performs other duties as assigned.
Qualification and Requirements:
- High School Diploma/ GED or equivalent experience.
- Must pass background and drug screenings.
- Able to speak, read, and write English fluently.
- Required to meet immunization or health screening requirements.
- Ability to demonstrate professionalism, with excellent communication and interpersonal skills.
- Passion for customer service and attention to detail.
We are proud to be an EEO/AA employer minority/female/disability/vet. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Job Types: Full-time, Part-time
Salary: $14.25 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person