- Under the direction of the IS Project Management Office Director, the Business Analyst provides a vital function within the PMO bridging the gap in our project delivery lifecycle by fulfilling multiple business intelligence requests and documentation as required in compliance with our Enterprise Service Delivery Model process. The Business Analyst is the conduit between the IS Project Management Office, IS technology teams, business stakeholders and the end user/client, providing analytical expertise and support to deliver key research data, critical documentation, and recommendations to the business. The Business Analyst must be able to understand the needs of the business and translate their analysis into business requirements and specifications to drive strategic business decisions and project deliverables.
- The BA works independently under the guidance and oversight of the IS Project Management Director.
RESPONSIBILITIES:
- Perform analysis related to project requirements, process flows, and potential business solutions
- Provide essential documentation, i.e business intelligence, gap analysis, project initiation documents for robust project management
- Provide in-depth research and market intelligence for best practice recommendations and drive strategic decisions
- Ability to lead requirements elicitation workshops / Facilitate meetings for requirements utilizing various elicitation techniques
- Ability to clearly separate business requirements from implementation proposals
- Ability to communicate effectively and confidently with users, team members, and management
- Ability to clearly articulate and summarize research and recommendations for management review
- Work with the business to understand their methods of working, provide gap analysis and document detailed requirements
- Participate in project planning sessions with PM’s, business stakeholders, project teams to analyze business requirements and help articulate the solution
- Maintain a good understanding of industry trends around Business Intelligence technologies and Business Analysis techniques
Normal work hours with some evening/weekend work based on analysis deliverables dependent on project deployment schedules (typically 9:30am – 5:30pm)
Required Skills
- At least 7 years of BA experience on a project management team in the professional services, financial services or pharmaceutical industry preferred
- Strong experience in business analysis techniques, such as gathering requirements through interviews, workshops, or modeling processes and use cases
- Experience working through a project lifecycle, engaging with various stakeholders and managing /reviewing appropriate project documentation.
Required Experience
- Excellent written, oral communication, presentation, and collaboration skills
- Proficiency with business analysis tools and MS Office products
- Expert at writing detailed, actionable requirements and functional specifications
- Proficient in documenting use cases and process flow diagrams including swim lane diagrams
- Organized with the ability to multi-task and manage work to critical project timelines
- Self-motivated, resourceful and creative
- Familiarity with Business Intelligence reporting
- Bachelor’s degree preferred
- Certification in Business Analysis, example CBAP, is a plus
Disclaimer Statement
The preceding job description has been designed to indicate the general nature and level of the work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.