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Customer Relationship Coordinator

Tri Pointe Homes

Customer Relationship Coordinator

Denver, CO
Full Time
Paid
  • Responsibilities

     

     ARE YOU INTERESTED IN JOINING A COMPANY CULTURE WHERE ACCOUNTABILITY, TOP PERFORMANCE AND TEAMWORK ARE VALUED AND REWARDED? A COMPANY THAT IS DEDICATED TO INSIGHTFUL DESIGN AND SUPERIOR CRAFTSMANSHIP, THE COMPANY IS SETTING A NEW STANDARD IN HOMEBUILDING AND CUSTOMER EXPERIENCE.

    _ _

     

    TRI POINTE HOMES COLORADO IS LOOKING FOR AN ENTHUSIASTIC INDIVIDUAL TO JOIN OUR TALENTED GROUP AS A CLOSING COORDINATOR.

     

    POSITION HIGHLIGHTS: In this position you will be responsible for reviewing and processing all paperwork generated by onsite Sales Associates, Escrow and our Home Gallery. 

      

    POSITION RESPONSIBILITIES:

    • Review HUDs prior to closing.
    • File original HUDs, plans, lender letters, etc.
    • Daily communication with lenders, sales team and home buyers.
    • Purchase agreement processing and filing.
    • Review closing paperwork
    • Provides all information necessary to facilitate timely closings.
    • Prepare and maintain closing packages.
    • Communicate and follow-up with lenders, title and sales staff to ensure timely closings.
    • Reconciliation of Earnest Money Exception Report.
    • Set up Customer closing appointments with attorney's office and customer. Notify customer in writing of the closing.  Notify mortgage company of closing dates scheduled.
    • Review contracts.
    • Obtain expected closing dates from Construction management for all contracts. Update stages of completion and actual closing dates in the Homebuilders software system and Sales Report software as information is provided.  Distribute the Stage Report to Construction Management.
    • Supply attorneys with closing documentation including final surveys, soil treatments, contracts, certificates of occupancy and keys.
    • File all closing documents in the lot file
    • Make bank deposits.
    • Other duties as assigned.

     

    POSITION QUALIFICATIONS:

    • High School diploma required
    • A minimum of 2 year’s experience in a related field required, Closing or Escrow experience preferred.
    • Ability to multi-task and prioritize several tasks without compromising quality of work or mission deadlines
    • Ability to review, analyze and interpret information as well as trouble-shoot to solve problems
    • Proficient in Word, Excel, and Outlook
    • Knowledge of sales/closing process
    • Strong interpersonal skills

      

    AT TRI POINTE GROUP, WE ARE INTENTIONAL ABOUT FOSTERING AN ENVIRONMENT WHERE YOU, AND ALL INDIVIDUALS, ARE ENCOURAGED TO BE THEIR AUTHENTIC SELVES. WE EMBRACE INDIVIDUALITY AND STRIVE TO BE CONSCIOUSLY INCLUSIVE OF DIFFERENT BACKGROUNDS, EXPERIENCES, AND PERSPECTIVES IN EVERY ASPECT OF OUR BUSINESS. OUR COMPANY’S STRENGTH RELIES ON THE DIVERSITY OF THE TEAM AND THE UNIQUE, INNOVATIVE IDEAS EVERYONE CONTRIBUTES.

     

    WE ARE AN EQUAL OPPORTUNITY EMPLOYER. ALL PERSONS SHALL HAVE THE OPPORTUNITY TO BE CONSIDERED FOR EMPLOYMENT WITHOUT REGARD TO THEIR RACE, COLOR, CREED, RELIGION, NATIONAL ORIGIN, ANCESTRY, CITIZENSHIP STATUS, AGE, DISABILITY, SEX, GENDER, VETERAN STATUS, GENETIC INFORMATION OR ANY OTHER CHARACTERISTIC PROTECTED BY APPLICABLE FEDERAL, STATE OR LOCAL LAWS.

     

    WE WILL ENDEAVOR TO MAKE A REASONABLE ACCOMMODATION TO THE KNOWN PHYSICAL OR MENTAL LIMITATIONS OF A QUALIFIED APPLICANT WITH A DISABILITY UNLESS THE ACCOMMODATION WOULD IMPOSE AN UNDUE HARDSHIP ON THE OPERATION OF OUR BUSINESS. IF YOU BELIEVE YOU REQUIRE SUCH ASSISTANCE TO COMPLETE THIS FORM OR TO PARTICIPATE IN AN INTERVIEW, PLEASE LET US KNOW.

     

    Required Skills Required Experience

  • Qualifications

    MINIMUM EDUCATION: 

    • High School Graduate or GED equivalent.

    • Successful completion of Nurse Aide course or the equivalent. 

    • Current Certified Nursing Aide from the state of Kentucky. 

    • BLS certification - American Heart Association (Healthcare Provider) or American Red Cross (Healthcare Provider) required, must be current.