Overview:

We’re looking for a Microsoft 365 focused IT professional to support and manage O365 environments for multiple small and midsize business clients. This role is hands-on and practical, perfect for someone who enjoys making user access clean and secure. You will play a key role in employee onboarding, offboarding, MFA enforcement, and day to day Microsoft 365 administration across our MSP client base.

Key Responsibilities:

Administer Microsoft 365 tenants including Exchange Online, Entra ID (Azure AD), Teams, and OneDrive

Handle employee onboarding and offboarding end to end

Create, modify, and remove user accounts and licenses

Configure and enforce multi factor authentication and security policies

Manage password resets, access issues, and account troubleshooting

Perform mailbox management including migrations, permissions, and spam related investigations

Provide basic SharePoint Online administration including site permissions and document access

Assist with Azure related tasks such as user identity, roles, and basic tenant configuration

Support ongoing O365 maintenance, audits, and best practices for MSP clients

Document procedures and client specific configurations clearly

Nice to Have Skills:

Experience working in an MSP environment

Familiarity with Microsoft Defender, Conditional Access, and security baselines

Basic PowerShell for O365 administration

Understanding of compliance concepts like retention and auditing

Exposure to Intune or device management is a plus

Requirements:

Proven experience administering Microsoft 365 in a business environment

Strong understanding of user lifecycle management

Comfortable supporting multiple clients with varying setups

Clear communication skills and attention to detail

Ability to follow process while still thinking critically

Why This Role Matters:

This position directly supports client security, productivity, and compliance. Your work will help prevent account compromises, reduce onboarding friction, and keep client environments clean and secure.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Nerds To Go Corporate.