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Customer Service Account Representative

Mid-State Sales

Customer Service Account Representative

Columbus, OH
Full Time
Paid
  • Responsibilities

    Mid-State Sales is seeking to fill the Customer Service Representative position within our fluid conveyance manufacturing facility. We are an ISO 9001:2015 registered manufacturer of hydraulic hose and tube assemblies and have provided our customers with quality products and services since 1969. Come join our team!

    As a Customer Service professional at Mid-State, you will:

    Provide customers with detailed product and service information

    Prepare complex price and delivery quotations

    Resolve customer issues

    Work closely with Sales, identify prospects, and offer product solutions

    Maintain excellent customer relations

    Communicate daily with accounts via fax, phone, and email

    What to expect:

    A Customer Service Rep with Mid-State is not your typical "call-center environment position." We service a niche industry that requires extensive product knowledge. Because of this, it takes several months to learn the ins-and-outs of our industry. This means you can expect a lengthy training process that requires 2-3 months of training in our fabrication facility. If you find physical labor, dirt, or grime scary--this may not be the best fit for you.

    However, if you're looking for a long-term career in a specialized industry with steady annual growth, you may have found your new home!

    If you have a positive attitude, detail-oriented mindset, and a knack for serving customers we invite you to join our dedicated team of industry professionals and be a part of 50+ years of excellence. Please apply today!

    Competitive benefits include:

    $15.00-$17.00 starting pay (depending on experience)

    Paid time off

    Health, vision, and dental coverage

    Retirement savings and planning

    Career development opportunities

    Long-term career-path