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Automotive Store Manager

Midas BIRNBAUM

Automotive Store Manager

Bellingham, WA
Full Time
Paid
  • Responsibilities

    At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

    The Midas Store Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction and retention and growth of existing and new business. In addition, the Store Manager owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture.

    We are looking for a seasoned manager who will assume responsibility for operations, financial performance, morale, and growth initiatives. The ideal candidate for this position has some coursework , three years of experience in the automotive repair business, some supervisory/management/mentor experience, a continuous improvement background, P&L experience, and exceptional interpersonal skills.

    Responsibilities

    As a Midas Store Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

    Recruit, hire, train, motivate, evaluate, schedule and coach employees

    Deliver exceptional customer service while listening and consulting customers

    Following up with customers, services requested, estimated completion times etc.

    Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts

    Deliver and discuss pricing estimates with customers as well as promoting shop service specials

    Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed.

    Oversee all sales, accounting and clerical functions from Service Advisors

    Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks

    Maintain inventory counts

    Responsible for any inventory losses

    Overall cleanliness and organization of the facility, including environmental compliance

    Employee’s payroll; record keeping of hours and scheduling

    Updating and submitting daily sales reports to Corporate

    Qualifications

    A minimum of 2 years of Automotive service manager experience

    General automotive knowledge

    Excellent customer service disposition

    Good communication skills

    Strong POS computer and Internet skills

    Leadership ability

    Team building skills

    Ability to work a flexible retail schedule including weekends, evenings and holidays

    Valid driver’s license