Midas of Raleigh is currently seeking an outgoing "people person" to join our team. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, certification reimbursement and paid vacations. At Midas of Raleigh we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working team players who can deliver results. If you are looking for more than a job, apply today and begin your career with a total car care industry leader!
General Description:
As an Automotive Guest Advisor, you will gain hands-on experience in one of our Auto Service centers by making meaningful connections while delivering outstanding service. You will also become familiar with quality, sales, and profitability and how to be successful in a team- environment. We encourage you to allow us to invest in your success as you invest in ours; apply today!
Responsibilities will include, but not limited to:
Help drive and reach sales goals through guest interactions including service and tire sales
Build guest relationships and ensure guest satisfaction through understanding their needs and meeting expectations
Understand and be able to describe all warranties, advertising, and promotion of products and services
Take responsibility for guest interactions from initial experience through completed service, including checking in, scheduling appointments, accurately estimating time requirements, and closing out customer requisitions.
Make recommendations to guests based on manufacturing recommendations
Promote self-development by utilizing Company provided training tools
Maintain a clean and safe work and guest area
Perform a variety of tasks for extended periods of time, which may include light lifting, standing, bending, and squatting.
Basic Qualifications:
Prior guest service experience----Think "Chick-Fila" type of customer service experience!
Valid driver's license
Must be at least 18 years of age
Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future
Preferred Qualifications:
High School Diploma or GED
Previous Guest Service experience (ie. Hospitality, Travel etc...)
Previous Inside sales and or Tire Sales experience
Bi-Lingual (English/Spanish) Preferred
Position Criteria:
Strong work ethic; independently motivated to produce results with limited influence from others
Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
Ability to review, analyze, and interpret information, identify problems, and make decisions
Ability to read, understand, and follow procedures and guidelines
Saturday availability is a must for this role.