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Automotive Service Advisor

Midas - Redlands 1163

Automotive Service Advisor

Redlands, CA
Full Time
Paid
  • Responsibilities

    At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

    We are looking for an automotive service advisor for a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a developmental role. Midas is committed to training our associates and promoting from within the organization.

    Responsibilities

    As a Midas automotive service advisor, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

    Deliver exceptional customer service while listening and consulting customers

    Following up with customers, services requested, estimated completion times etc.

    Building computerized repair orders and sourcing parts

    Deliver and discuss pricing estimates with customers as well as promoting shop service specials

    Overall cleanliness and organization of the facility

    Other duties as assigned

    Qualifications

    General automotive knowledge

    Excellent customer service disposition

    Good communication skills

    Leadership ability

    Ability to work a flexible retail schedule including Saturdays and holidays

    Valid driver’s license

    MIDAS locations are independently owned and operated by franchisees. Your application will be directed to the MIDAS franchise location you applied to and all hiring and employment decisions will be made by that location’s management team. MIDAS is an equal opportunity employer with a strict policy against any form of discrimination.