Automotive Service Sales Manager

Midas Tire & Auto Experts

Automotive Service Sales Manager

Philadelphia, PA
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Competitive salary

    Employee discounts

    Free uniforms

    Health insurance

    Paid time off

    Salary Range: $60,000 - $70,000)

    At Midas, we are dedicated to providing quality service to customer vehicles in the areas of inspection, diagnosis and repair, utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

    We are looking for Automotive Service Sales Managers to assist in managing and directing all service department activities, with the primary focus of selling tires, automotive repair, and maintenance services. The Co-Manager position is developmental leadership role. Midas is committed to training our associates and promoting from within the organization.

    Responsibilities

    As a Midas Automotive Service Sales Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

    · Help ensures a safe, secure, and trustworthy work environment.

    · Sales focused, tires, automotive repair, and maintenance.

    · Strong communication skills, you must have the ability to translate the evaluation details to the customer efficiently.

    · Cover the manager in times of absence. Make good business decisions, hold meetings, and provide accountability.

    · Support ongoing learning and development of team members.

    · Establishes strategic goals by gathering information from reporting documents.

    · Define objectives, identifies, and evaluates trends, chooses a course of action, and evaluates outcomes.

    · Lead by example, manage, and train a team while keeping in tune with our companies’ vision, purpose, and core values.

    · Help ensure that all policies and procedures are being followed by all employees.

    · Deliver exceptional customer service while listening and consulting customers.

    · Oversee complete vehicle inspection and make comprehensive recommendations based on the inspection evaluation and maintenance service intervals.

    · Confident with presenting sales estimates, as well as promoting shop service specials and financing options.

    · Quality control all the vehicles that are being repaired prior to customer delivery.

    · Ability to successfully supervise up to 10 employees.

    · Closely monitor inventory levels while managing product ordering and receipt.

    · Maintaining a clean and organized job site.

    · Other duties as assigned.

    Qualifications

    A minimum of 1 year service experience

    A minimum of 3 years sales experience

    Excellent service writing skills

    General automotive knowledge

    Excellent customer service disposition

    Excellent communication skills

    Leadership ability

    Team building skills

    Ability to work a flexible retail schedule including weekends, evenings and holidays

    Valid driver’s license