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Automotive Service Advisor

Midas WALNUT CREEK 1823

Automotive Service Advisor

Walnut Creek, CA
Full Time
Paid
  • Responsibilities

    At Midas / Speedee Walnut Creek, we are a leader in selling and repairing Brakes, Maintenance, Oil Change, Tires and more. You can think of us as " The one stop shop dealer alternative".

    Benefits offered:

    Paid holidays

    401k

    Sick Leave

    Employee discounts

    Job Description: Help promote the Midas name and services, analyze vehicle service needs, effectively communicate those needs to the customer; and ensure that quality services are performed on the vehicle in a timely yet thorough manner. They also ensure the shop maintains a high professional image.

    Specific Responsibilities: - Meet and greet Customers. - Write estimates, and suggest services to the customer. - Superior ability to positively relate and communicate with customers, including outstanding telephone skills. - Some Mathematical skills are necessary for creation of estimates and billing. - Ability to make fair and honest recommendations to customers of needed repairs and potential problem areas.

    Additional responsibilities: - You will check vehicle maintenance records; examining service schedules. - Write estimates for parts and labor, review suggested services with customers. - Sell Maintenance, Brakes, Tires, Alignments and more. We are full service shop. - Build a great rapport and relationship with customers so they continually return for their service needs. - Oversee work done by tech by reviewing inspection forms and tech notes for suggested services.

    We are a destination for Tires, Brakes, Oil Change and all the maintenance and repair. If you have worked at Big o Tires, Wheel Works, Firestone, Pep Boys, Sears Auto, Goodyear or other tire outlet, that is a plus.

    Automotive Service Writer Advisor Skills and Qualifications: Estimating, Product Knowledge, Customer Service, Problem Solving

    All Candidates: - High School Diploma or equivalent (preferred) - Must have Clean and Valid driver's license in good standing Candidates must have good communication skills and can work well with others and must be Punctual and reliable, Self-Motivated, Focused on Quality, willing and able to work hard and efficiently.

    Job Type: Full-time Experience:

    Service writing: 2 years (Preferred)

    License:

    CA driver license (Preferred)

    Equal Opportunity Employer and Drug Free Workplace

    Paid Training:

    Yes

    Management:

    Store Manager

    Assistant Manager

    Job Type: Full-time

    Pay: $35,000.00 - $56,000.00 per year

    Benefits:

    401(k)

    401(k) matching

    Employee discount

    Paid time off

    Schedule:

    8 hour shift

    Experience:

    automotive: 1 year (Preferred)

    Sales: 1 year (Preferred)

    auto, automotive mechanic, mechanics, tech, technician, journeyman, jobber, R&R, master, experienced, service writer, service advisor