Automotive Service Advisor

Midas of Clinton Township and Troy

Automotive Service Advisor

Troy, MI
Full Time
Paid
  • Responsibilities

    Independently family-owned company founded in 1990 seeks to add to our staff. We are a multi-unit Tire & Auto Service retailer dedicated to providing quality service with a unique customer experience that exceeds the expectations of a traditional garage.

    The Automotive Service Advisor is a positive, high-energy, customer-focused position in a fast-paced tire and automotive service facility. You will be provided with the opportunity to be a part of one of the fastest-growing companies in metro-Detroit.

    What you will do:

    Greet the Customer, either by telephone or in person

    Assess Customer's needs & Deliver exceptional customer service

    Learn all aspects of store operations and effectively flex between interacting/serving the Customer and Service Staff

    Prepare estimates of service and professionally present the estimate to the Customer

    Identify the required service items and the suggested service items

    Assist the Store Manager in interacting with the Customer as requested