Sorry, this listing is no longer accepting applications. Don’t worry, we have more awesome opportunities and internships for you.

Automotive Service Manager

Midas of Western Detroit Suburbs

Automotive Service Manager

Livonia, MI +1 location
Full Time
Paid
  • Responsibilities

    ARNAZ Automotive, Inc. is a locally owned aftermarket automotive dealer who serves retail locations throughout the state. We are adding individuals to our team that believes in getting paid for work done. A highly motivated self-starter that enjoys solving problems, has a passion for providing outstanding customer service, and the desire to make a difference.

    We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services.

    Responsibilities/Duties:

    Deliver exceptional customer service while listening and consulting customers

    Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts

    Deliver and discuss pricing estimates with customers as well as promoting shop service specials

    Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed

    Meet or exceed store goals and performance levels in sales, customer service levels, and productivity.

    Lead/manage a team of 6 or more service technicians in an efficient and productive manner

    Manage store reputation and overall customer service/satisfaction levels

    Manage day-to-day operations, escalate/resolve issues, provide documentation and feedback.

    Manage staff needs including scheduling, recruiting, interviewing, hiring/firing, etc.

    Requirements/Qualifications:

    Minimum 2+ years of store or service manager experience

    Some knowledge in automotive service/products or related industry

    Successful track record of meeting sales targets, and account performance

    Advanced written, verbal and presentation communication skills

    Leadership ability Team-building skills

    Ability to work a flexible retail schedule including weekends, evenings and holidays

    Valid driver’s license

    Automotive Service Manager Benefits & Perks

    Health Insurance; Dental/Vision

    Paid Vacation: 2-3 weeks

    Holiday & Sick Pay

    Expense Reimbursement

    Guaranteed salary + Performance bonus

    Career Advancement

  • Locations
    Livonia, MI • Canton, MI