Job Description
POSITION IS ONLY WEEKENDS
Experience in general office work is preferred Language Skills: Must be able to read, analyze, and interpret common scientific and technical information, and to be easily understood through verbal communication in the English language. Communication Skills: Must have exceptional communication and customer service skills, and be empathetic. Ability to effectively communicate with patients, families, responsible parties, staff and outside resources and agencies.
ESSENTIAL JOB FUNCTIONS: Create and maintain an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the facility. Follow reception schedule/instructions as directed and as outlined in the established policies and procedures of the facility. Greet visitors cheerfully, answer questions and provide guided tours of the facility as necessary. Give directions/information to visitors, guests, residents, sales representatives, etc. Operate telephone system as required. Answer phones, determine nature of the call and direct the caller to appropriate individual or department. Receive inquiries and release information in accordance with established procedures. Maintain a current file/listing of residents by name and room number and emergency phone numbers, telephone numbers of on-call personnel, key personnel, etc. Ensure guests/visitors abide by existing rules and refuse admission to persons as directed. Report suspicious persons/information to supervisor immediately. Assist with administrative duties as directed (includes typing, filing, posting accounts) Receive, sort and distribute mail as directed. Operate computer, copier, fax machine and other office machines as instructed. Follow all established safety procedures and precautions when operating office equipment. Maintain work areas in a neat and clean condition. Order supplies as directed and insure that deliveries are complete according to order. Assist department heads with administrative matters as asked.
JOB FUNCTIONS: Demonstrate knowledge of, and respect for, the rights, dignity and individuality of each resident in all interactions. Appreciates the importance of maintaining confidentiality of resident and facility information. Demonstrate honesty and integrity at all times in the care and use of resident and facility property. Must be neat and clean in appearance and wear appropriate office attire while on duty. Comply with established dress code. Able to understand and to follow written and verbal directions. Able to express self adequately in oral and written communication. Able to communicate effectively and deal tactfully with staff members, residents and public. Demonstrate ability to prioritize tasks/responsibilities and complete duties/projects within allotted time. Able to make independent decisions when warranted and remain calm in emergency situations. Demonstrate ability in maintaining confidentiality of resident and facility information. Able to respond to change productively and to handle additional tasks/projects as assigned. Able to carryout the essential functions of this job (with or without accommodation) without posing specific, current risk of substantial harm to health and safety of self and others. Other duties as assigned.
Company Description
Midtown Oaks Post-Acute is a Medicare-certified, short-term rehabilitation and skilled nursing center located across the street from Sutter Fort in downtown Sacramento. We are proud to offer: