Our Vision: To share the greatest experiences with both our team and our guests.

Mike Anderson’s Seafood – Gonzales is hoping to “hook” a Front of House Leader and Manager. We are a family-run business that has been serving, famous, South Louisiana cuisine since 1975.

The Front of House Manager (FHM) is one of the most important leaders of Mike Anderson's. As such, the FHM must always lead by example and be an ambassador of our culture and business by holding true to our vision every, single day. The FHM leads and manages our Front of House and Events Service Teams, special occasions, and oversees all restaurant operations (except kitchen).

Key priorities for the Front of House Manager are living true to our vision, championing Mike Anderson’s culture and brand, maintaining excellence in both guests and team member experiences.

We are looking for a dynamic, hands-on leader who embraces an ownership mentality and that has the competencies necessary to be successful in this position. Mike Anderson’s has a great potential for growth and we are looking for a leader who wants to be a part of an organization where they can truly shape their future. Come be a part of our great, great team!

AMAZING BENEFITS INCLUDE:

Health insurance

Paid vacation and

Enjoy holidays with family and friends because we are closed (New Year’s Day, Easter, July 4th, Thanksgiving, Christmas)

Company matched 401k up to 4%

Phone allowance

Meal allowance

Annual flu shot

Discounted hotel rooms

Role Description

General: -

Organized, results oriented, and must be good at identifying and setting priorities

Ensures the TEAM is aligned with our priorities -

Provides the necessary support to our service team to ensure that every single person hired feels a part of the team

Ensures that the team understands they are the communication point between our brand and our guests

Encourage, recognize, and promote greatness -

Be a great communicator, listen constructively, resolve conflict. Listen for to feedback, concerns and insights.

Maximize operational systems for Mike Anderson’s success

Works with the rest of management team to ensure seamless operations

Team Leadership:

Excellent manager of people, able to hire, teach, hold accountable, and retain

Hire those with a completely friendly demeanor, who can also deliver the most informative and attentive service from greeting farewell

Ensure training programs for all FOH/Event position are used effectively

Drive our culture. motivate and engage the team to maximize results

Hold everyone to our highest standard to ensure that we are true to our vision

Oversee any disciplinary or staffing/human resources related actions in accordance with company rules and policies.

Operational Results:

Oversee day-to-day FOH, Events and Service operations

Create and maintain great service standards

Hold team members accountable to operational and service standards of excellence

Ensure that proper uniform and appearances are maintained

Systems:

Maintain Front of House systems

Labor management

Make sure that opening and closing procedures are being followed

Facilities:

Ensure that all restaurant is clean and properly maintained.

Guest Relationships:

Must have a "100% Satisfied" mentality

Drive guest satisfaction goals

Exceed guest expectations

Make time to interact with guests, solicit feedback, and build relationships

Financial Results:

Financial acumen to include budgets, P&L, POS, Cash Handling

Review sales and activity reports

Complete required daily reporting, accurately and timely

Education:

High School Diploma or General Education Degree required; College Degree preferred

ServSafe certification

Responsible Vendor Training

Valid Driver's License

Experience:

3-5 years of experience

The ideal candidate will demonstrate progressive career responsibilities and have held in prior work experiences, like and similar duties

Must be proficient with Microsoft Office and other general computer systems

If you are an ideal candidate for this position you will be passionate about:

Excellent interpersonal and organizational skills

High-energy and creative, who possesses excellent guest service and sales skills, is especially effective in this position

Leadership

Delegating responsibility appropriately

Working in a high-volume and fast paced environment

Thinking outside of the box

Holding yourself to the highest standards of integrity

Team Member and Guest Satisfaction

Thank you for your interest in Mike Anderson's. We are hoping to meet you soon!