Job Description

POSITION SUMMARY: We are looking for a highly professional Administrative Assistant to join our team. The ideal candidate is a customer-centric individual with experience in an administrative function, one that is comfortable and familiar with computer-based information. Experience and a passion for the aesthetics industry is a plus! Compensation: $15.00-16.00 per hour  Location: Madison, WI Status: Part-time (Approximately 20-25 hours a week, not eligible for benefits) Milan clinics are open 4 days a week, including 2-3 Saturdays a month. Hours of operation are 10am-7pm on weekdays and 10am-3pm on Saturdays.    RESPONSIBILITIES: • Ensure a positive client experience by exhibiting excellent customer service. • Greet and welcome potential and existing clients to the clinic. • Utilize Salesforce CRM to schedule and confirm appointments, communicate with clients and maintain and update client records. • Field incoming calls to schedule appointments and answer general questions. • Assist clinic manager in outgoing calls to clients for consultation follow-up and notification of promotions and events. • Support clinic manager and medical staff with clinic needs such as; treatment room upkeep, event support, and clinic upkeep. • Process financial transactions of clients. • Perform daily opening and closing duties. • Administrative support functions such as filing, photocopying, faxing, etc. 

Qualifications

TO BE CONSIDERED FOR THIS OPPORTUNITY, CANDIDATES MUST MEET ALL OF THE FOLLOWING REQUIREMENTS: • Minimum high school diploma or GED equivalency; Bachelor’s degree preferred • Excellent customer service skills • Strong teamwork mentality • Exceptional communication skills, both written and verbal • Intermediate computer skills  • Demonstrates initiative and ability to work independently  • Ability to maintain highly confidential information  • Display a passion for the aesthetics industry • Be able to lift 20-40 pounds   

Additional Information

BENEFITS INCLUDE: • Employees and their spouse or legal partner receive free laser hair removal services • EXCEPTIONAL work environment!   

All potential employees of Milan will be required to successfully pass a pre-employment background check prior to employment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned. Equal Opportunity Employer