Job Description

ABOUT THE MILKEN CENTER FOR ADVANCING THE AMERICAN DREAM

The Milken Center for Advancing the American Dream, LLC is a wholly-owned subsidiary of the Milken Institute, a, 501(c)(3) organization headquartered in Santa Monica. The Center is headquartered in Washington, DC. Its mission is to make the American Dream an attainable reality for everyone. The mission of the parent, the Milken Institute, is to improve lives around the world by advancing innovative economic and policy solutions that create jobs, widen access to capital and enhance health. The Center offers an excellent benefit package including medical/dental, LTD, Life, Flex Spending Program, and a 403(b) tax-deferred retirement savings plan. E.O.E.

ABOUT THE POSITION __

The Center needs to raise hundreds of millions of dollars over the next few years to support the innovative programming, research, and action initiatives that are envisioned. A dynamic and effective Development Team is essential to the Center’s success. The FUNDRAISING DEVELOPMENT ASSOCIATE will be a key member of the Development Team and the Center overall, helping to ensure accurate record maintenance in the Center’s Salesforce database. This role will report directly to the Center’s Head of Development.

Key components of the Associate position include the MANAGEMENT AND OVERSIGHT OF THE CENTER’S SALESFORCE NPSP; quality control; tracking of donor, prospect, and partner relationships and communication; preparing lists for invitations, mailings, and other outreach for Center staff; and liaising with other members of the Center’s internal team and external partners.

A successful candidate must have PROVEN EXPERIENCE IN ALL ASPECTS OF SALESFORCE, including report creation, data analysis, and be able to think strategically about how to establish systems and processes that will help to engage donors, prospects, and other partners. A successful candidate will have a passion for the Center’s mission and a commitment to helping to achieve that mission.

DUTIES AND RESPONSIBILITIES:

· Provide data governance, continuously improving systems for database management, including:

o Prioritizing enhancement requests

o Maintaining data integrity and database best practices

o Maintaining the org design and implementation according to Salesforce and IT best practices

o Maintaining an expert level understanding of the Center’s database configurations, integrations and apps, and data flow

o Identify opportunities to create and support process automations to increase efficiency

· Serve as the Center’s lead in establishing a culture of Salesforce adoption, helping to promote and enforce standardized data-entry practices and serving as the “voice of the database,” including thinking ahead and working with staff on future data needs

· Perform Administrator Salesforce functions, such as user management, rules, permissions, license issuance

· Regularly enter and update data

· Perform data quality control and regular data review processes.

· Manage the creation and finalization of multiple lists, including mailing, e-mailing, and invitation, Board and Partners lists

· Lead onboarding and training in Salesforce for Center staff

· Compile and manage dashboards, reports, and page layouts

· Manage gift processing in coordination with Accounting, and ensure appropriate and timely acknowledgements.

· Communicate with internal stakeholders and work collaboratively with outside partners, including coordinating consultants, where appropriate.

REQUIREMENTS:

· Four-year college degree

· Minimum of three to five years of professional work experience

· Significant experience working in Salesforce NPSP, and other databases and CRM’s

· Have Salesforce Certification(s)

· Experience in fundraising, development operations, or systems administration at a nonprofit

· Experience creating documentation for requirements, design, and training

· Experience training and guiding staff on database usage

· Proven track record for being well-organized and having exceptional time management skills, including setting priorities and respecting and owning timelines

· Proven ability to multi-task and to work with a high degree of accuracy and attention to detail

· Experience in collaborating with internal and external stakeholders

· Ability and willingness to work evenings and weekends if needed

· Proven success working individually and as part of a team

· Successful completion of a security background check

· Necessary authorizations to work in the United States of America

Company Description

About the Milken Center for Advancing the American Dream On July 4th, 2023, the Milken Center for Advancing the American Dream will open its doors in Washington D.C. to visitors from around the world. Our Visitor Center, based in beautiful and historic bank buildings on Pennsylvania Avenue across from the U.S. Treasury and the White House, will contain interactive exhibits and state-of-the-art technology focused on the dynamic story of the American Dream. But in 2021, long before its physical doors open, the Center will be home to an online community and gathering place, where we will host virtual exhibits, educational programming, inspiring videos, podcasts, and blogs, and global competitions and contests. Unlike traditional museums, the Center will focus on shaping the aspirations, mindsets, and skill sets of those who visit and participate, both online and in-person. The ideal at the heart of the American Dream speaks to the aspirations of people everywhere: No matter who you are or where you come from, you should have the opportunity to build the life you want to live. Our purpose is to make the American Dream an attainable reality for people everywhere— across America and around the world. That’s why we focus on expanding access to Four Pillars that support the American Dream, providing the tools that equip people to transform dreams into realities: • education and the educator • public health and medical research • access to capital and economic freedom • entrepreneurship and innovation The Center’s success will be measured by the extent to which visitors are empowered and equipped with the skills, resources, knowledge, and inspiration necessary to build a fulfilling and secure life for themselves and their families.