Benefits:

Flexible schedule

Opportunity for advancement

Training & development

Milly Solutions is looking for Customer Service Representatives to be the liaison between our company and its customer pool. Successful candidates must be able to effectively solve customer issues, complaints and inquiries while keeping customer satisfaction at the core of every decision and behavior.

Skills

Previous experience in a customer support role

Track record of over-achieving quota

Strong phone and verbal communication skills along with active listening

Customer focus and adaptability to different personality types

Ability to multi-task, set priorities and manage time effectively

High school degree

Responsibilities

Follow professional communication when handling different topics

Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

Seize opportunities to upsell products when they arise

Build sustainable relationships and engage customers by taking the extra mile

Frequently attend educational seminars to improve knowledge and performance level

Meet personal/team qualitative and quantitative targets