Benefits:

Health insurance

Opportunity for advancement

Training & development

We are seeking a highly motivated and friendly Entry-Level Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, answering customer inquiries, resolving customer complaints, and maintaining customer satisfaction.

Responsibilities:

• Answering customer inquiries promptly and professionally
• Resolving customer complaints in a friendly and efficient manner
• Maintaining a high level of customer satisfaction
• Providing support to customers
• Updating customer information in the database
• Performing other duties as assigned

Requirements:

• High school diploma or equivalent
• Excellent communication and interpersonal skills
• Strong problem-solving skills
• Ability to work in a fast-paced environment
• Ability to multitask
• Customer service experience is a plus, but not required

We offer competitive compensation, opportunities for growth, and a friendly work environment. If you are passionate about customer service and enjoy helping others, we encourage you to apply. Please note that this position is on-site in Raleigh, NC and is NOT remote.