Job Description

A fast-growing law firm is seeking a Client Service Coordinator to work in a fast-paced, challenging, and exciting work environment. A successful candidate must have a team player mentality and the ability to demonstrate a high level of competency in such areas as organization, adaptability, client focus and technology.

Requirements: Excellent written and verbal communications skills. Excellent organizational, time management and phone skills. Must be able to multitask, have a leader mentality and be able to work independently under general supervision; must have the ability to prioritize in a deadline-oriented environment. Excellent computer skills, including proficiency in MS Excel and CRM software.

The Client Service Coordinator position provides administrative support to the attorneys in estate planning and probate/estate administration practice, as a primary source of contact for clients in all administrative and client care matters.

The ideal candidate has the ability to work under pressure, has superb written and verbal communication skills, strong analytical, administrative and organizational skills, as well as the ability to balance multiple priorities, including handling emergency situations. The candidate must have the ability to work independently, but is also expected to thrive in a team environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Schedule meetings and manage calendars, including scheduling, updating and confirming appointments.
• Coordinate services, assign tasks and follow up on their progress
• Communicate with clients via telephone, email and in-person.
• Answer incoming calls in a timely, professional and courteous manner.
• Manage incoming and outgoing correspondence.
• Track leads on a daily basis, update CRM, follow up with prospective clients and referral sources.
• Answer questions regarding firm's services and processes, and direct other questions to paralegals and attorneys, as might be appropriate.
• Respond to customer inquiries and other related parties, as needed.
• Assist attorneys in gathering necessary documents and information.
• Cross training ability to learn other positions to help other team members.

REQUIREMENTS:

• Excellent written and verbal communications skills.
• Excellent organizational and time management skills.
• Excellent computer skills, including proficiency in MS Excel and CRM software.

Salary is commensurate with experience.

Company Description

Milvidskiy Law Group P.C. is a full-service elder law and estate planning firm helping clients and their families with a variety of legal issues associated with aging, including asset protection, long-term care and Medicaid planning, estate and tax planning, wills and probate, trusts and estate administration, business succession planning, and more. With offices in Paramus, Morristown, Jersey City, and Red Bank we serve clients in Central and Northern New Jersey and in the New York metropolitan area.