Job Description
GRAPHIC DESIGNER – CUSTOMER SERVICE – PRODUCTION
We are a small, but mighty team! Everyone wears multiple hats and pitches in where needed to complete customer orders. We offer our customers a full range of printed materials including signs and promotional products. As the graphic artist, you will also be helping with estimating, work-ordering, and taking customer orders via the front desk, phone and email. We have a dedicated customer service rep, but you will be second in command for those responsibilities as well as helping with printing and production. Come join a great team.
REQUIRED SKILLS:
Basic math skills
Excellent customer service
Work fast while remaining organized with a high attention to detail
High level of skill – PC based InDesign, Illustrator, Photoshop
GRAPHIC DESIGN PROJECTS INCLUDE:
Design – from concept to completion
Data merge through Indesign
Production Art – fixing existing and customer provided files
Dielines for foil and embossing
Sending Proofs to customers
CUSTOMER SERVICE:
Greet customers who enter lobby and call the shop
Estimating
Work ordering
Invoicing
Engaging with customers via email
Occasional delivery to local businesses
PRODUCTION:
Print Projects
Printing and Installing Signs
Some bindery
Benefits:
401 (k)
Monthly and annual bonus opportunities
Paid holidays
Paid vacation
Company Description
Commercial and B2B (Business-to-Business) Printing, Wide Format & Signage, Branded Apparel, Promotional Products