**We are seeking individuals with a background in hospitality and retail management preferably with climbing knowledge**
Best days and times for walk-in applicants: Tuesday through Thursday between 3:00pm and 6:00pm
Climb Nittany,328 Discovery Dr, Boalsburg, PA 16827
Company culture: motivating, engaging, progressive, flexible, fun
Climb Nittany in Boalsburg, PA is seeking an experienced full-time General Manager.
Climb Nittany (climbnittany) is the child of 5.Life. 5.Life is the parent company of multiple community-tailored climbing gyms. Each location has its own identity, name, programming, and atmosphere influenced by its community.
The General Manager at Climb Nittany is responsible for all aspects of managing the operations at the climbing center.
The ideal candidate is highly skilled at managing guest satisfaction. You can take initiative and show leadership while at the same time being a great team player. You have a passion for the outdoors.
Position:
Compensation:
- $48-55K salary (based on experience)
- Medical benefits
- 401K
- Paid time off
- Bonus pay (performance-based)
Other incentives:
- Moving expenses
- Flexible schedule
- Free Membership
- Discounts including Pro Deals (wholesale on Prana, Patagonia, gear, etc)
- Free parking
Schedule requirements:
- 40 hours per week
- 5 days per week
- Weekdays from 12:00pm to 8:00pm or 3:00pm to 10:00pm
- Weekends from 9:00am to 5:00pm
Language requirements:
Experience:
- 2 years of previous management experience in hospitality or retail
- Climbing industry knowledge is preferred but not required.
- Computer literate (Microsoft Applications, PC, Tablets)
- Enforcing policies and procedures
- P & L management (meeting financial objectives, maintaining costs, maximizing profitability)
- Ordering & receiving, inventory
- Staff training & motivation
- Staff scheduling (monitor daily to ensure appropriate staffing levels to maintain customer service levels)
- Managing 10-15 people
Responsibilities
- Identify problems in the day-to-day operations and ways to fix them
- Manage day-to-day operations while also working toward long-term business goals
- Identify profits and losses and operate within the parameters of budgets
- Daily communication across many teams (accounting, operations, human resources, and executive management)
- Interview, hire, train, and manage new employees
- Develop the team and provide paths for growth within the company
- Maintain company culture and staff morale
- Keep operations as streamlined as possible
- Understand key revenue drivers and identify any room for improvement
- Make decisions on how to operate the business from both a guest and financial standpoint
Qualities:
- Excellent communication skills (able to give and receive feedback well)
- Enjoys an outdoor lifestyle
- Customer experience focused
- Passion for providing top-notch personable service to guests
- Integrity to make the right decisions for the facility, staff, and guests
- Respectful of fellow employees and guests
- Displays grace under pressure
- Problem-solving and relationship-building skills
- Ability to strategize based on customer demographics
- Ability to manage multiple projects at once
- Ability to successfully train and coach a team
- Ability to identify inconsistencies throughout the facility
- High-level time and priority management skills
- Self-motivated
- Accountable
- Extremely organized
- Repetitive task-oriented
- Creative
- Dynamic
- Stable work history
How to apply:
- Please submit your resume for consideration
- Please include your full name and current contact info
- Please submit 3 industry-related references and their email addresses from previous supervisors
- Verification of employment eligibility required
- Must have transportation to and from work (public or private)
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