Our client is an established healthcare organization seeking an experienced IT Service Desk Manager for its IT department. This organization was founded with a mission to serve those who need help the most with a strong commitment to making San Diego a healthier community.

If you want the opportunity to serve your community and be proud of your contribution, come join a team dedicated to providing top quality services with a kind heart.

Job Highlights:

• Manage a team of IT professionals to ensure high quality, consistent technical customer support, and ensuring technical support service levels are being met or exceeded
• Supervise the lifecycle of incidents and service requests within the IT Service Desk ticketing system
• Challenge yourself! This is a large system with facilities throughout San Diego County

Job Requirements:

• Minimum of 10 years of experience within Information Technology
• 5+ years’ experience leading help desk or service desk operations
• Demonstrated ability to lead and to effectively communicate with staff at all levels including a proven ability to communicate with technical and non - technical staff across multiple disciplines

Location:

San Diego is a world-renown destination and a prime location for those seeking the California lifestyle. "America's Finest City" has the ideal climate suitable for year-round outdoor recreation. Located approximately 120 miles south of Los Angeles, this major metropolitan region has something for everyone including sandy beaches universities, world-famous theme parks, and an international airport.

Mission Recruiting is proud to represent some of the best organizations in the IT community. Call us today for a confidential discussion about your career goals and hear about the new opportunities we can present to you.

Job Reference: IT – Service Desk Manager - 129465