Mission Specialist

SpeedPro Chicago Loop

Mission Specialist

Chicago, IL
Part Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Bonus based on performance

    Competitive salary

    Employee discounts

    Flexible schedule

    Free food & snacks

    Opportunity for advancement

    Paid time off

    Training & development

    Part-Time (approx. 25 hrs/week to start with full time potential) South Loop • Veteran-Owned • Fast-Growing • High-Energy • No Mediocrity Allowed

    ABOUT SPEEDPRO CHICAGO LOOP

    Great. Big. Graphics. That’s not just our tagline — it’s our obsession. SpeedPro Chicago Loop creates premium large-format digital graphics for some of the most recognizable brands, agencies, and businesses in Chicago and nationwide. From wall murals to window graphics to event graphics taller than your first apartment, we help clients Make Their Vision Visible.

    We are an over caffinated, fast-paced, entrepreneurial, quality-driven, client-obsessed, veteran-owned, print shop that produces miracles no sanely owned print company would ever accept. If you like variety, creative problem solving, and working with people who hustle hard and laugh even harder… you’ll fit right in.

    ABOUT THE ROLE

    We’re looking for someone who thrives at making things happen. Someone who keeps projects moving, supports client communication, helps the two long-time friends and owners stay focused, and makes sure the trains run on time. You are the glue. The force multiplier. The “yep, I already handled that” person.

    This role touches client service, estimating, project coordination, communication, and sales support—with huge room to grow into full-time and expanded responsibilities.

    If you love a mix of structure and chaos, enjoy working with clients, can juggle multiple tasks without melting down, and actually get a thrill from completing things… read on.

    WHAT YOU’LL DO (THE “MISSION”)

    Client Communications & Intake

    Field incoming calls and emails without sounding like we hired a Chatbot

    Move customers through the right next step with confidence

    Gather project specs and help clients feel supported, heard, and guided

    Project Coordination

    Assist with project workflow from inquiry → estimate → production → delivery

    Keep timelines, task lists, and updates accurate

    Coordinate with owners, production staff, and clients to keep jobs on track

    Estimating & Sales Support

    Create estimates/quotes using our tools and templates

    Follow up on open quotes, warm leads, and proposals like cuddly heat-seeking missile

    Track project status and client information in our CRM

    Account Management

    Support ongoing client relationships by making them feel valued and prioritized

    Provide updates, clarify details, and maintain high-touch communication

    Help ensure SpeedPro delivers exactly what we promised

    Owner Support (aka making life easier for Eric & Rebecca)

    Help organize daily priorities

    Take tasks off their plate

    Keep the studio calm, coordinated, and client-ready

    WHAT YOU BRING TO THE TABLE

    A warm, smart, polished communicator

    The multitasking skills of a speed popping octopus

    Ability to keep yourself and others organized

    Basic comfort with computers, email, CRM systems, and learning new software

    A proactive mindset (“I’m on it” vs. “Let me know what to do next”)

    A professional, friendly, service-oriented personality

    Experience in client service, project coordination, office management, or sales support (a plus but not mandatory)

    HOURS, PAY & LOGISTICS

    Part-time to start: approx. 25 hours/week,

    Mon-Fri with occasional weekends, schedule is mildly flexible

    Hourly + bonus opportunities + CTA Pass

    Potential to grow into full-time as business continues expanding

    South Loop location with easy transportation access

    No recruiters. No drama. No mediocrity. Ever.

    WHY WORK WITH US?

    SpeedPro Chicago Loop is not a corporate environment — it’s a close-knit team backed by decades of sales, leadership, and marketing experience. You’ll work directly with two proven leaders, learn the large-format print world from the inside, and gain hands-on experience with real impact.

    We're veteran-owned, culture-driven, and proud of the reputation we've built. We work hard, we deliver big, and we have fun doing it.

    We are an Equal Opportunity Employer. Military Veterans are encourged to apply.