Benefits:

Company parties

Competitive salary

Free uniforms

Health insurance

Paid time off

Training & development

Bonus based on performance

Opportunity for advancement

Perks:

Online Mobile Courses

Flexible Scheduling

Paid Training for Career Advancement

Opportunity to Help People in Times of Need

Aggressive Competitive Wages

Company and Culture:

PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership’ mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.

Job Description: PuroClean of Central Southwest Houston is seeking a detail-oriented and organized Mitigation Coordinator to join our dynamic team. The Mitigation Coordinator will play a key role in managing and coordinating disaster restoration and mitigation projects, ensuring smooth communication between clients, technicians, and insurance companies.

Responsibilities:

Address and manage customer needs and concerns, notify management and ownership as needed

Answering calls, providing customer service and documenting messages

Preparing and maintaining job documentation to brand standards

Coordinate and schedule mitigation services such as water damage restoration, mold remediation, and fire damage cleanup.

Manage project timelines and ensure timely delivery of services.

Management of compliance documentation, business resume and national account programs

Ensure compliance with all safety and operational protocols.

Monitor inventory and equipment to ensure readiness for mitigation jobs.

IT support, facilitating weekly computer backups, software upgrades and organization

Prepare and maintain detailed reports and project documentation.

Qualifications:

Ability to communicate clearly and effectively with a genuine interest in people. Representing the brand with honesty, integrity, and professionalism

Aptitude with handling customers, showing patience, empathy, and clarity of ‘message’

Skilled with organization, record keeping and close attention to detail

Familiarity with restoration industry software (Dash, XA, etc.) is a plus.

Respect for safety and brand identity guidelines. Ability to present yourself professionally

Ability to work in a fast-paced environment and remain calm under pressure.

Talent in identifying and maximizing opportunities to build relationships with teammates, clients, and customers to create win-win situations and support the business.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.