Mitigation Production Manager

Do you love helping people through difficult situations? Then, don’t miss your chance to join our franchise as a new restoration project manager. As a new restoration project manager at SERVPRO of Augusta, you will be a part of a team of quality people who focus on excellent service, fairness, and mutual respect.

The restoration project manager oversees all aspects of assigned restoration projects and assigned production crews. Their responsibilities are centered around customer satisfaction, revenue growth, profit growth, management development, and staff development. This front-line management position leads their team to operational excellence. As a valued SERVPRO® employee, you will receive a competitive pay rate, with opportunity to learn and grow. Training and development program available, which can include industry certifications.

In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened®!”

Primary Responsibilities

Manage the customer and client experience and overall customer satisfaction tracked with online reviews

Create and Maintain Budgets based off scope of repairs and insure project come in on time and underbudget.

Pulls permits required by municipality. Contacts building department to discuss items unique to the project.

Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors

Review job site documentation to support the services provided and ensure proper client requirements and billing process

Maintain written communication with customers, teammates, vendors and insurance representatives

Manage production expenses including equipment, vehicles and other material assets

Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times

Participate in recruiting, hiring and training production teammates

Position Requirements

Effective written and oral communication with intermediate math and computer skills

Experience in reconstruction/remolding preferred

High school diploma/GED

Xactimate® experience a PLUS!

Valid drivers license required

Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance

Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)

Ability to sit/stand/walk for prolonged periods of time

Ability to repetitively push/pull/lift/carry objects

Ability to work with/around cleaning products/chemicals

Ability to successfully complete a background check subject to applicable law

Pay Rate

Competitive salary based on experience plus Commission.

Additional Benefits:

Company Vehicle

Cell Phone

Laptop

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.