Benefits:

Company vehicle for use during business hours

Company cell phone

Company shirts

Medical, Dental and Vision Benefits

401(k)

401(k) matching

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Are you motivated by a drive to serve others and achieve results? Do you thrive as an independent yet collaborative team player who takes initiative and gets things done? Are you comfortable with a fast-paced work environment where urgency is key? Do you have a keen eye for detail and ensure thoroughness in your work? If so, we welcome you to join our exceptional team!

Join the Paul Davis Team!

Mitigation Project Manager $55,000 - $65,000 based on experience and certification level

The Mitigation Project Manager will be working within our Emergency Services (Mitigation) Department. The Mitigation PM is responsible for ensuring team culture, growth and development of the mitigation business, department, and staff.

RESPONSIBILITES: Team Management, Safety & Development

Directly manage and properly delegate the Mitigation Department staff, including emergency services and contents

Communicate expectations, timelines and standards to the team

Recruit, train and coach Mitigation Department staff and (Labor, Mitigation Crew Leaders and Coordinators)

Recommend raises and growth opportunities within the team

Participate in the hiring process

Approve hourly employees time cards on a weekly basis

Conduct daily team huddles

Drive response and urgency

Maintain morale and engagement, ensuring technicians receive consistent feedback for projects/training/support

Monitor and address safety issues and practice safety practices including proper PPE

Strengthen delegation to technicians

Maintain a responsible balance for the team, ensuring no burnout for self or team/technicians

Reporting & Communication

Use tools and reporting to budget and margin results (50%)

Scrub all MICA/Mitigate at least three times per week

Recruit vendors and subcontractors; ensure subcontractor compliance

Responsible for Resource Management of the following:

Movement, care, and inventory of equipment in the warehouse and on jobsites

Tracking of assets (equipment)

Dispatching of Technicians

On Call Schedule

Vehicle Maintenance

Staffing needs

Complete estimates for Mitigation losses and review estimates written by Mitigation Crew Leaders

Submit accurate project data, ensuring complete documentation and job notes

Review all jobs in RMS and provide feedback to team members

Monitor and communicate program performance for assigned projects

Update work orders for open jobs on a weekly basis, ensuring month-end costs are aligned

Maintain and foster relationships with insurance carriers, vendors and estimators

Auditing of customer service complaints

Manage and exceed expectations for job profit

Collection of payment from closed jobs

Marketing and sales of your company’s services to current and potential client base, insurance carriers, and industry professionals

Attend monthly/quarterly manager meetings and industry related trainings

All other duties as assigned

Competency – Knowledge, Skills and Abilities:

Knowledge of Microsoft Office applications (Outlook, Word, Excel)

Extensive knowledge of estimation software

Customer Service and Communication Skills

Coaching and leadership skills

Effective meeting and Strategic Planning skills

Ability to learn and operate our primary operating systems: RMS, Xactimate, Luxor, Sage, Contractor Connection, ADP, SharePoint, and One Drive

Ability to create documents and invoices

Ability to answer and communicate with customers over the phone and face to face

Ability to work independently

Ability to coordinate multiple jobs within the same time frame

Ability to oversee a staff of up to twenty employees

Stress Management and Composure

Maintain a level of confidentiality

Required Education and Experience:

High School Diploma or GED required

2+ years experience in a Management or Leadership role within the Restoration Industry

5+ years experience within the Emergency Services Department within the Restoration Industry

Experience with writing Emergency Services (Mitigation) estimates

Preferred Education and Experience:

IICRC certifications (WTR, ASD, FSRT and AMRT)

Make an impact now: Since 1966, Paul Davis has been serving people in their time of need when facing disaster and having their worst day. We are a customer, employee and client focused company, passionately serving our community in its time of need and becoming an indispensable partner to our clients though our dedicated work! WE ARE PAUL DAVIS!

Reasonable Accommodation for Disability:

Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.

Disclaimer:

Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.