Benefits:

401(k)

401(k) matching

Bonus based on performance

Company car

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Profit sharing

Training & development

Vision insurance

Mitigation Project Manager Water and Fire Restoration

Location: Manchester, NH (On site, full time)

When water, fire, or mold damage hits a home or business, our mitigation team is first on scene. As a Mitigation Project Manager with SERVPRO of Manchester, you will own jobs from initial emergency response through dry out and stabilization, leading crews, managing documentation, and making sure customers and adjusters know they are in good hands. We offer strong earning potential, 100 percent company paid health benefits, and a clear path to grow with a Top 100 SERVPRO franchise.

Compensation and Benefits

Total target compensation: $90,000 to $110,000 dollars per year (base salary plus performance bonuses, depending on experience and results)

100 percent company paid health, dental, and vision insurance for the employee

401(k) with company match

Company vehicle, fuel card, and cell phone or tablet

Paid holidays and paid time off (CTO)

Ongoing training, certifications, and career development

Stable, family owned business with more than 50 years in the New Hampshire market

What You Will Do (Mitigation Focus)

Respond to water, fire or smoke, and mold losses and take the lead from first call through completion of mitigation

Perform on site inspections, determine scope, and create mitigation plans, including drying plans, equipment layout, and necessary demolition

Scope and estimate mitigation work using Xactimate and SERVPRO systems, including updates and supplements as needed

Serve as the main point of contact for homeowners, property managers, and insurance adjusters throughout the job

Schedule, coordinate, and lead mitigation crews and vendors to ensure work is done safely, efficiently, and to a high standard

Ensure thorough job documentation, including photos, moisture readings, logs, notes, and signatures, to support billing and carrier requirements

Monitor job progress, equipment usage, and labor to meet mitigation performance and job profitability targets

Drive five star customer experiences by setting expectations, communicating clearly, and following up

Partner with any reconstruction team when needed to hand off stabilized jobs smoothly

What You Bring

Two or more years of water and or fire mitigation project management experience, or strong mitigation field experience plus leadership responsibilities

Proven ability to manage multiple mitigation jobs at once and keep crews organized

Xactimate proficiency for writing and updating mitigation estimates and sketches

Strong understanding of mitigation standards and best practices for drying, containment, decontamination, and demolition

Effective communication with customers, adjusters, and teammates, both verbal and written

Comfort with technology, including job management software, email, mobile apps, and spreadsheets

Valid driver’s license and acceptable driving record

Ability to respond to jobs in the local area as needed, including participation in an after hours or on call rotation

Preferred Qualifications

IICRC certifications such as WRT, ASD, FSRT, or AMRT

Experience working with insurance carriers, third party administrators, and program work

Prior experience as a lead technician, crew chief, or mitigation supervisor in restoration

About SERVPRO of Manchester

SERVPRO of Manchester is a family owned and operated franchise that has been serving New Hampshire for more than 50 years. We are consistently recognized as one of SERVPRO’s Top 100 franchises nationwide.

We believe that people are the heart of our business. That means:

Hiring for attitude, work ethic, and leadership, not just a resume

Providing real training and advancement opportunities

Living our core values of integrity, teamwork, and doing the right thing for our customers every day

If you are a mitigation leader who wants to run jobs, develop people, and grow with a strong team, we would like to talk with you.

Apply today to start the conversation.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.