Benefits:

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Paid time off

Training & development

Tuition assistance

Vision insurance

Job Title: Mitigation Restoration Project Manager Location: Chesapeake VA

Requirements:

One or more years of project management experience

One or more years of relevant industry experience

Valid drivers’ license and good record (no DUI,DWI, or reckless in past 5 years)

Background check (no felonies and certain misdemeanors )

About Us

Welcome to ServiceMaster Restoration Services, a leader in the restoration industry dedicated to restoring homes, businesses, and our customers Peace of Mind® with integrity, expertise, and care. Our mission is to provide exceptional restoration services that not only repair but also renew and enhance the spaces that our clients cherish. With a commitment to excellence and a customer-first approach, we tackle challenges with compassion and professionalism.

Our company culture is rooted in teamwork, innovation, and passion for making a lasting positive impact. We believe in fostering a supportive and inclusive environment where every team member can thrive and contribute their unique skills. At ServiceMaster Restoration Services, we value continuous learning and encourage professional development to stay ahead in the fast-paced, ever-evolving restoration industry.

With locations across the nation, why wait? Join our dedicated team that prioritizes integrity, respects ideals, and embraces new opportunities to serve our communities.

Position Summary

The Mitigation Restoration Project Manager position is a hands-on role requiring a front-line leader to take responsibility for the company’s efforts to support customers after disaster strikes their homes and businesses. Project Managers inspect new projects, determine the planned course of action, monitor the project, and adjust actions to keep the project moving forward while maintaining required standards.

Responsibilities

Establish and maintain processes for managing scope during the project lifecycle, setting quality and performance standards, and assessing risks.

Coordinate internal and external resources for the flawless execution of projects.

Provide on-site support by guiding technicians who are generating losses.

Complete all required documentation for losses, including sketch and scope sheet for estimate.

Develop and maintain partnerships with third-party resources, including adjusters and customers.

Assign and monitor resources to ensure project efficiency and maximize deliverables.

Report project outcomes and/or risks to the appropriate management channels and escalate issues, as necessary, according to project work plan.

Develop and write competed estimates by utilizing Xactimate, Symbility, or other related applications

Use of Mica (Mitigate), Docusketch, and Coatality

Other duties as assigned or apparent.

Skills/Qualifications

Required

Leadership and/or Team Management

Communication skills

Organizational skills

Strong Problem-solving/Decision-making capabilities

Analytical thinking

High Emotional Intelligence

Proficient in Microsoft Suites, including Outlook, Word, and Excel

Fluent in industry standards and protocols

IICRC Certification WRT

Preferred

Other IICRC certifications

Lead Certification

OSHA 10/30/40 Certification

Previous experience with DocuSketch, Mica (Mitigate), or Restore 365

Physical Demands

This position will typically require the employee to stand or walk for extended periods of time and may involve heavy manual labor. Expect to stand, sit, walk, bend, stoop, reach, lift, push, pull, and carry items often for this position.

Normal business hours are from 8am-4:30pm Monday-Friday

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.