Benefits:

401(k) matching

Bonus based on performance

Company car

Company parties

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Free food & snacks

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Vision insurance

Mitigation Service Expert (MSE) – Lead Emergency Response with Purpose and Precision

Are you experienced in mitigation work and ready to take the lead in high-impact emergency situations? Rick-N-Ball Restoration + Construction, Inc., a veteran-owned and independently operated restoration company based in Huntsville, AL, is hiring a Mitigation Service Expert (MSE) to be the frontline responder for customers experiencing water, mold, fire, or storm damage emergencies.

We serve Madison and Limestone Counties and are known for our customer-first approach and full-service restoration—no TPA work, just real advocacy for our clients.

Why This Role Stands Out

Flexibility & Autonomy: Enjoy a high level of independence with minimal required office time (approx. 6 hours/month). When you're off-call, you're truly off.

Strong Compensation: Competitive base salary + uncapped incentive pay. Hit your targets and you’re on track for $65K+/year.

Career Growth: We invest in your professional development with ongoing IICRC certifications and advancement opportunities.

Perks: Company van, fuel card, $1,000 sign-on bonus, health benefits and 401(k).

What You’ll Do

Respond swiftly to mitigation calls during the week and after-hours emergency mitigation calls on a rotating 1 week on/1 week off schedule

Be the on-site expert—scope the job, secure the contract, and get to work

Oversee structural drying and mitigation efforts according to IICRC standards

Use your leadership skills to direct field techs, manage equipment, and ensure 5-star service

Maintain clear, professional communication with homeowners, property managers, and insurance stakeholders

What We’re Looking For

At least 2 years of mitigation experience

WRT IICRC Certification (minimum requirement)

Strong written/verbal communication skills and a customer-focused mindset

Self-motivated with solid time-management skills

Experience with Xactimate is a major plus

Who We Are

Rick-N-Ball Restoration + Construction is North Alabama’s top-rated team of professionals dedicated to helping people when they need it most. We pride ourselves on doing things differently: no program work, just honest service, strong leadership, and a commitment to excellence.

If you're ready to lead in the field, own your schedule, and grow with a team that backs you up, we want to hear from you.