Job Description:

Position: Mail Center Customer Service ClerkSchedule: Monday – Friday 1st shiftDuration: Part Time

Responsibilities:

-Perform various Mail Center activities (sorting, metering, folding, inserting, delivery, pickup, etc.)-Lift heavy boxes, files or paper when needed-Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude-Demonstrate flexibility in satisfying customer demands in a high volume, production environment-Consistently adhere to business procedure guidelines-Adhere to all safety procedures-Take direction from supervisor or site manager-Maintain all logs and reporting documentation; attention to detail-Participate in cross-training and perform other duties as assigned (Filing, outgoing shipments, etc)-Operating mailing, copy or scanning equipment-Shipping & Receiving-Handle time-sensitive material like confidential, urgent packages-Perform other tasks as assigned-Scanning incoming mail to recipients-Perform file purges and pulls-Create files and ship files-Provide backfill when needed-Enter information daily into spreadsheets-Identify charges and match them to billing-Sort and deliver mail, small packages

Minimum Requirements:

-Minimum of 6 months customer service related experience

Qualifications:

-Keyboarding and windows environment PC skills required (Word, Excel and PowerPoint preferred)-Experience running mail posting equipment a plus-Excellent communication skills both verbal and written-Lifting up to 55 lbs with or without accommodations-Willingness and availability to work additional hours if assigned-Ability to effectively work individually or in a team environment-Competency in performing multiple functional tasks-Ability to meet employer's attendance policy

Job Type: Part-time

Experience:

Customer Service: 1 year (Required)Mailroom: 1 year (Required)