Job Description
Summary/Objective
The Mobile Meals of Southern Arizona’s Program Coordinator coordinates day-to-day program and
volunteer activities to ensure meals are delivered, client and volunteer questions are responded to in a
timely fashion, and program records are accurate and up to date. The position may perform other
duties as assigned.
Essential Functions
Program Coordination
• Represent Mobile Meals of Southern Arizona at outreach events.
• Work with potential clients, family members, and various referring agencies to register new clients
and assist with meal ordering.
• Refer community members to appropriate alternate resources when necessary.
• Document and track changes in client service status (temporary cancellation, etc.).
• Assist with daily meal delivery to clients’ homes as required.
• Maintain accurate and comprehensive client documentation in program files and database. Create
new client files as needed.
• Maintain Bloomerang CRM donor database.
• Promote positive and effective working relationships with other staff and community volunteers,
as well as with various public, private, and community-based organizations.
Volunteer Coordination
• Coordinate placement and scheduling of Mobile Meals of Southern Arizona volunteer drivers.
• Complete weekly route assignments and communicate to drivers in a timely manner.
• Update, verify, and print daily meal tickets.
• Contact volunteers daily as needed to communicate changes in client service status.
• Secure proof of updated auto insurance and driver’s license for active program volunteers.
• Assist the Operations Manager with new volunteer training and background checks.
• Schedule new volunteer “Ride-Alongs” with experienced volunteers or staff members.
• Create and update volunteer files as needed.
• Maintain accurate and comprehensive documentation of volunteer contact information, concerns,
and issues in volunteer files and the Bloomerang database.
• Provide ongoing support, timely communication, and thoughtful recognition to ensure volunteer
engagement and retention.
Work Environment
This job operates primarily in a professional office environment but will assist with outreach activities
and daily meal delivery to clients’ homes as required, which necessitates traveling by car and walking
outside in occasional extreme heat.
Physical Demands
The physical demands described here are representative of those the employee must meet to
successfully perform the essential functions of this job. While performing the duties of this job, the
employee regularly is required to sit and stand; use hands to finger, handle, or feel; reach with hands
and arms; stoop, reach and carry, and to occasionally lift and carry office/program supplies, up to 30
pounds; and talk or hear. This job requires the ability to drive a motor vehicle, lift files, open filing
cabinets, and bend or stand on a stool.
Position Type/Expected Hours of Work
This is a full-time, exempt position. Standard hours and workdays are Monday through Friday, 8:00
am to 5:00 pm. Additional weekend or evening hours may be required.
Travel
Some out-of-the-area and overnight travel may be required.
Minimum Qualifications
• Bachelor’s degree plus three years of work experience, with at least one year of coordinator
experience in a professional non-profit and/or healthcare setting; or equivalent combination of
experience and education.
• Clear understanding of and passion for the mission of Mobile Meals of Southern Arizona.
• Ability to maintain client and donor confidentiality.
• Excellent interpersonal, verbal, and written communication skills.
• Proven ability to multitask, meet deadlines, and achieve results in a team environment.
• Ability to engage the external community, communicate effectively with people from diverse
backgrounds, and represent the organization in a positive, professional manner.
• Excellent computer skills, including proficiency in MS 365, Word, Excel, Access, Outlook, and CRM
Bloomerang.
• Current and valid Arizona Driver’s License, auto insurance, reliable car, and safe driving record.
• As a condition of employment, a reference and background check will be required for any
successful candidate for this position.
• Bilingual, English / Spanish, verbal and written.
Preferred Qualifications
• Knowledge of related community resources and programs.
• Previous experience working with volunteers and/or relational databases.
Mobile Meals of Southern Arizona
520-622-1600
How to Apply www.MobileMealsSoAZ.org
Please email your resume and cover letter to
admin@mobilemealssoaz.org. Incomplete applications will not be considered. Only candidates
selected for interviews will be contacted.
AAP/EEO Statement
Mobile Meals of Southern Arizona does not discriminate in our employment practices, volunteer
opportunities, or delivery of services on the basis of race, color, religion, national origin, ancestry,
gender, age, sexual orientation, citizenship, disability, ethnicity, marital status, familial status, gender
identity, economic circumstances and/or veteran status.