Benefits:

Bonus based on performance

Competitive salary

Flexible schedule

Free uniforms

Training & development

Role Overview

Join our team at Aussie Pet Mobile as a General Manager. In this role, you will oversee the daily operations of our mobile grooming salon, ensuring a safe, high-standard environment for pets and a productive, positive atmosphere for staff. This role balances business administration (scheduling, inventory, and KPIs) with client relations and team leadership. The ideal candidate is a pet-lover with a sharp eye for operational efficiency.

Benefits/Perks

Paid Training

PTO

Competitive Compensation

Supplies/Tools Provided

Great Benefits

Key Responsibilities

1. Operational Leadership

Workflow Management: Oversee the daily grooming schedule to maximize productivity.

Facility Oversight: Ensure the mobile salons meet all health and safety regulations. Maintain a high standard of cleanliness and ensure all equipment (tables, tubs, dryers, clippers) is in peak working condition.

Inventory Control: Manage the ordering of shampoos, tools, and supplies.

2. Team Management

Staff Supervision: Recruit, train, and mentor a team of experienced groomers and receptionists.

Scheduling: Create weekly staff rotations that align with booking demand.

Performance Reviews: Conduct regular check-ins to provide feedback ensuring each associate maintains high morale.

3. Client & Pet Relations

Customer Experience: Act as the primary point of contact for complex client inquiries or complaints, ensuring every "pet parent" leaves satisfied.

Safety Protocols: Enforce strict safety handling procedures to minimize stress for the pets and prevent injuries to staff.

Quality Control: Perform routine checks on mobile grooming equipment ensuring they meet signature standards.

4. Business Growth

Financial Tracking: Monitor daily revenue, labor costs, and rebooking rates.

Marketing Support: Coordinate with the owner on local promotions, social media content, and loyalty programs.

Required Qualifications & Skills

Experience: 3+ years in a management role, preferably in the pet industry, veterinary field, or high-end retail/hospitality.

Animal Knowledge: Strong understanding of dog breeds, behavior, and basic health signs. (Grooming certification is a plus).

Tech Savvy: Proficiency with technology, scheduling software and basic office suites.

Soft Skills: Exceptional "patience of a saint"—both for demanding owners and employee relations.

This role has remote flexibility. Onboarding is required on-site with no less than one day a week on-site. Other days can be remote as needed.

The positions on this website, unless otherwise indicated, are posted by Aussie Met Mobile® franchisees. Aussie Pet Mobile® franchises are independently owned and operated businesses and if you accept a position with a Aussie Pet Mobile® franchisee, you are employed by that franchisee, and not by franchisor HFC Aussie Pet Mobile, nor any of its parents or affiliates. The hiring franchisee is solely responsible for all employment decisions including hiring, termination, discipline, compensation and benefits and HFC Aussie Pet Mobile LLC and its parents and affiliates have no input or involvement in such matters. HFC Aussie Pet Mobile LLC does not receive, review or store any applications for employment. Any questions about posted positions or the hiring process must be directed to the Aussie Pet Mobile® franchisee posting the position.

If you do not see a position available at your local Aussie Pet Mobile, you can contact our local business owners directly. See our list of locations here: https://aussiepetmobile.com/aussie-pet-mobile-locations/