We have an IMMEDIATE opening for a staff supervisor to lead the Housekeeping Team at a luxury resort in the heart of the Canadian Rockies!

Successful Candidate MUST HAVE experience as a Supervisor/Team Leader in a Housekeeping Capacity

SKILLS & ABILITIES:

Prioritization, time-management, scheduling

Strong communication - verbal, written, electronic

Conflict resolution, diplomacy (Guest & Staff concerns)

Customer-oriented, friendly, personable

Knowledge of computer systems (for reporting)

RESPONSIBILITY/DUTIES INCLUDE:

Supervise all Room Attendants as they perform their duties

Scheduling of employees

Assign room section to Room Attendants on a daily basis (We do not work in teams)

Pull and assess housekeeping reports

Check all rooms to ensure the quality of work is maintained and clear them for the Front Desk

Coordinate the stripping of the rooms with Laundry and the Room Attendants

Ensuring team is working together in the morning and afternoon with laundry distribution

Ensure all Housekeeping Rooms and carts are fully stocked with linens, amenities, and cleaning supplies

Work quickly, efficiently without compromising quality of work

Keeping on top of supply ordering and reviewing stock levels/needs (Coffee, linen, room amenities)

Deal with reasonable complaints/requests with professionalism and patience, and follow up to ensure the complaint/requests has been rectified

Assist with basic guest services and housekeeping duties when short-handed:

include bed making, vacuuming, dusting, cleaning bathrooms and rooms, laundry and general maintenance

ADDITIONAL CONCERNS & INTERESTS

Always ensure you are present during your shift and visible throughout the day

Maintain radio contact/availability at all time while on shift, and respond in a timely manner

Be a part of and help create team building exercises

Ability to enforce hotel policies on a daily basis

Report any technical issues or maintenance needs to the Hotel Manager.

Ensure that all Occupational Health & Safety policies and training are followed.

Be an active member of the Emergency Team

TO BE CONSIDERED for this exciting opportunity, APPLY NOW and feel free to also contact us directly on Skype ID: MobilizeRecruiter