Job Description

DEPARTMENT: Quality Assurance (QA) REPORTS TO: QA Improvement Manager FLSA STATUS: Nonexempt

SUMMARY:

The QA Improvement Specialist is responsible for performing field claim analysis, daily repair order reviews, Quality Information Report (QIR) processing, and communication with the original equipment manufacturer (OEM), Mobis Headquarters, and suppliers regarding issues relating to quality assurance.

ESSENTIAL FUNCTIONS:

• Create and modify quality assurance reports including monthly field claim analysis and status reports
• Identify field claim trends, participate in supplier ratio investigations, and investigate supplier objections
• Analyze field claim Repair Orders (R/O) provided through the quality system  
• Identify and investigate R/O trends and issues
• Perform Root Cause Analysis (RCA) for quality defects and maintain the Quality Information database and quality improvement related documents
• Maintain a database and all documents relating to Quality Inspection Reports (QIR), identifies root cause and countermeasures for quality defects
• Complete the Customer Satisfaction/Reliability Study (CS1M/RS1M) status report as needed
• Cooperate with Headquarters in Korea on monthly Quality Status
• Cooperate with Quality Control to analyze assembly line processes and implement process improvements
• Collaborate with the OEM on returned part root cause analysis and other QA issues
• Stay informed of part Engineering Order changes and trials, and analyze the results to determine if any potential warranty claims may exist
• Provide support for the Quality Control team and address questions and concerns
• Execute on-site supplier audits for quality improvement, ensure the validity and reliability of supplier quality processes
• Perform and support quality assurance and problem containment activities in accordance with the quality management system
• Evaluate audit findings and implement appropriate corrective actions
• Comply with and promote safety in the workplace, to include attending safety meetings as well as conduct safety meetings when necessary

SUPERVISORY RESPONSIBILITIES: None

REQUIRED EDUCATION & EXPERIENCE:

• Bachelor’s Degree in Engineering or Technical Field OR
• Bachelor’s Degree in Business or Supply Chain Management plus 2 or more years of engineering experience in a manufacturing environment OR
• Associate’s Degree in Business or Supply Chain Management plus 3 or more years of engineering experience in a manufacturing environment

REQUIRED KNOWLEDGE, SKILLS, & ABILITIES:

• Ability to evaluate data and to report trends
• Ability to analyze production processes and to identify and resolve quality issues
• Ability to manage results oriented continuous improvement projects
• Ability to write reports and present clear actionable results
• Ability to evaluate and meet the customer’s needs
• Proficiency in Microsoft Office and data analysis
• Excellent verbal and written communication skills
• Ability to design and give presentations
• Must be team-oriented

PREFERRED EDUCATION & EXPERIENCE:

• Bachelor’s Degree in Engineering or Technical Field and three (3) or more years of experience in Engineering or a Technical Field
• Experience in production process quality inspection
• Experience with IATF-16949 or ISO related audits

CERTIFICATES, LICENSES, OR REGISTRATIONS: The following certifications are preferred; Certified Quality Auditor, Certified Quality Engineer, or Six Sigma

WORKING CONDITIONS:

• 75% office, 15% production floor, 5% at OEM or Supplier
• Traversing around production floor
• Lifting up to 30 lbs.
• Overtime as needed
• Some domestic and international travel

Company Description

Who is Hyundai MOBIS? www.mobisalabamallc.com Hyundai MOBIS forms the parts and service arm for South Korean automakers Hyundai Motor Company, Genesis Motors, and Kia Motors. The company offers chassis, cockpit, and front-end modules; safety products, including airbags, headlights, anti-lock brake systems, and electronic stability control products; steering parts; multimedia systems; UVO systems; injection-molded plastic parts, such as instrument panels, carriers, and bumpers; and steel wheel rims and decks. It also supplies after-sales service parts for vehicles. Concentrating its resources on after-sales parts, module parts manufacture, and parts export, Hyundai MOBIS has firmly established its position as one of the leading auto parts specialist companies in the world. Hyundai MOBIS’s Module Division, of which MOBIS Alabama, LLC is part, has supplied the three major modules, chassis module, cockpit module, and front-end module, to automakers in the just-in-sequence (JIS) system. Participating in the initial stages of a new vehicle development process, Hyundai MOBIS performs research and development of auto-parts, taking into account the specifications for modules, including designing and testing for production applications. Through system integration of modularization, Hyundai MOBIS is contributing to increased competitiveness and in-sequence processing, reducing total weight and the number of parts needed. This allows for easier assembly, effective inventory control, and cost reduction. Who is MOBIS Alabama? Established in 2002 and operating on nearly 83 acres in Montgomery, Alabama, MOBIS Alabama, LLC is the largest Tier 1 supplier to both Hyundai Motor Manufacturing Alabama (HMMA) and KIA Motor Manufacturing Georgia (KMMG). With a commitment to quality, we pride ourselves on providing state-of-the-art Modules, Assemblies, and genuine Hyundai and KIA after-service parts. We hold both the ISO14001 and IATF16949 Certifications for Environmental Management and Quality Management. Our process begins in the sprawling 600,000 square-foot Plastics plant where we use injection molding to produce front and rear bumpers, instrument panel frames, and after-service parts. Our bumpers are molded and painted in-house. Bumpers for HMMA are also assembled in-house before transfer to HMMA for final assembly, while bumpers for KMMG are sent to our sister plant in Georgia for assembly. After molding, instrument panel frames move to the Module plant next door where we prepare them to receive additional parts to form a complete Cockpit (dashboard) assembly. Also in the Module building are our front and rear Chassis (vehicle suspension) assembly lines. Here, parts from Tier 2 and 3 suppliers are assembled into completed Chassis modules which are transported to nearby HMMA for final vehicle assembly. Our Redistribution Center (RDC) supplies genuine Hyundai and KIA after-service parts to dealerships, auto parts stores, and other parts distribution centers. We receive parts from suppliers globally which are distributed across North America to satisfy our customers’ demand for high-quality automotive parts. MOBIS Alabama offers career opportunities in: Assembly/Manufacturing Engineering Purchasing/Procurement Logistics/Supply Chain Management/Warehousing Production Control Maintenance Quality Control/Assurance Injection Molding Industrial Painting Human Resources Environmental, Health, & Safety Accounting & Finance We also offer competitive wages and benefits including: Paid Vacation & Personal Time Off 14 Paid Holidays 401(k) with Company Match Health, Dental, and Vision Insurance Life Insurance Disability Insurance Vision: MOBIS Alabama has embraced Hyundai MOBIS’s vision to be a lifetime partner in automobiles and beyond and to achieve Global Top 5 status by 2020. Mission: MOBIS Alabama’s mission is to set global standards of excellence for Safety, Quality, and on time Delivery at the lowest Cost with the highest Team Member Morale that will exceed customer expectations. Core Values: MOBIS Alabama has embraced the Core Values of the Hyundai Motor Group. We diligently seek to pursue the following five (5) Core Values to ensure the success of the Hyundai Motor Group: Customer- We promote a customer driven corporate culture by providing the best quality and impeccable service with all values centered on our customers. Challenge- We refuse to be complacent, embrace every opportunity for greater challenge, and are confident in achieving our goals with unwavering passion and ingenious thinking. Collaboration- We create synergy through a sense of “togetherness” that is fostered by mutual communication and cooperation within the company and with our business partners. People- We believe the future of our organization lies in the hearts and capabilities of individual members, and will help them develop their potential by creating a corporate culture that respects talent. Globality- We respect the diversity of cultures and customs, aspire to be the world’s best at what we do, and strive to become a respected global corporate citizen. If you would like to join us in our mission as a top global automotive part supplier, check out our current openings and be part of something amazing. www.mobisalabamallc.com