REMOTE - USA /JOIN THE MODS - NEW MODS /CONTRACTOR ModSquad supports multiple top tier digital brands, gaming companies and e-Commerce businesses with "A Game" in Phone Customer Support! Here's what it takes to make our team and if you have the following, we've got a home with ModSquad! Apply Here: https://jobs.lever.co/modsquad/77a9c7e1-2589-4096-a620-281c9e3bbba1?lever-origin=applied&lever-source%5B%5D=ULoopGA 1. Phone experience is required 2. Agility, Empathy, Street Smarts 3. Fully developed verbal skills 4. There is never a problem, only solutions 5. Resilience and a will to succeed Incentives available for select projects What's in it for you: Plenty of work opportunities Smart and supportive leaders Flexible self-scheduling Once a team member, access to 'Hot Gigs' postings, pick your project Work from home Market-based rates - Discussed during your first interview Paid orientation What are we looking for: Phone customer support skills/experience Agents interested in creating an excellent experience for the customer Professional delivery of customer support Team friendly You are tech savvy You have solid spoken English language skills Availability: 20 hours per week or more, based on your needs Shifts vary based on selected projects Immediate projects Requirements: Ability to pass background check Dedicated laptop or desktop computer with Windows 10 or above Quality headset for phone projects Quiet workspace Willingness to install MSQ security software and 2FA app on phone PRO TIP 1: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview! PRO TIP 2 Please make sure that your resume clearly details your customer support background and experience Apply Here: https://jobs.lever.co/modsquad/77a9c7e1-2589-4096-a620-281c9e3bbba1?lever-origin=applied&lever-source%5B%5D=ULoopGA