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Beer Server

Modern Times Beer

Beer Server

Oakland, CA
Part Time
Paid
  • Responsibilities

    TITLE: BEER SERVER LOCATION: OAKLAND, CA STATUS: PART-TIME, NON-EXEMPT REPORTS TO: GENERAL MANAGER

    THE BIG PICTURE

    The Beer Server reports to the General Manager and is responsible for the day-to-day operation of our tasting rooms, including serving beer, selling merchandise, maintaining the physical space, and constructively interacting with customers. This role is the face of the company for many of our fans, so it is his/her/their job to represent Modern Times and our beer in the best, most informative way possible while providing an outstanding service experience for every person who walks in our door. The Beer Server must be efficient, knowledgeable, friendly, and enthusiastic, with the ability to answer a wide range of questions on brewing, our beer, and the company. Candidates must share Modern Times' commitments to quality, safety, business ethics, and continuous innovation.

    THE EVERYDAY VIEW

    • Greet all guests entering the tasting room promptly and courteously 
    • Anticipate and respond to guest needs and recommend beers based on their described tastes 
    • Maintain thorough knowledge of the brand including beer, coffee, food (if applicable), merchandise, and art
    • Utilize brand knowledge to help guests make informed decisions
    • Execute transactions accurately through our POS system 
    • Maintain responsibility for cash drawers, counting, and reporting while on shift
    • Move and re-stock kegs, reporting inventory and line changes at end of each shift
    • Give tours if needed
    • Perform opening/running/closing duties according to Modern Times policy and procedure
    • Handle multiple tasks at one time efficiently and with an upbeat, friendly attitude
    • Interact with and handle intoxicated guests in a positive and safety-minded manner
    • Keep management and coworkers informed of any out of the ordinary customer situations 
    • Comply with and enforce all health, safety, and personal hygiene policies and standards
    • Maintain a level of dedication towards ongoing education about the industry, the company, and its products
    • Be a team player and able to interact with all levels within the organization 
    • Adhere to and enforce all applicable local, state, and federal laws, rules, and regulations 
    • Other tasks as needed

    DESIRED SKILLS AND EXPERIENCE

    • Must be 21 years of age or older at the time of application 
    • Able to pass a post-offer, pre-employment background check 
    • LEAD Certification for responsible alcohol service required
    • ServSafe or applicable State or County Food Handler Certification required
    • Previous cash handling experience required
    • Working knowledge of high volume operations and safe, responsible alcohol service required
    • Cicerone Level 1 certification preferred
    • Previous professional service industry and/or hospitality experience preferred
    • Knowledge of craft beer and the brewing process preferred
    • Comprehensive knowledge of Modern Times products, history, and heritage preferred
    • Strong interpersonal skills and a love for meeting and interacting with people
    • Thorough attention to detail and desire to take initiative
    • Must adhere to company's policies and procedures
    • Desire to work in a fast-paced, growing company 
    • Able to comply with and enforce all health, safety, and personal hygiene policies and standards

    PHYSICAL AND MENTAL REQUIREMENTS

    • Evening, holiday, and weekend availability required 
    • Able to be active for prolonged periods 
    • Able to regularly lift, push, or pull up to 60 pounds
    • Able to maneuver packages of any weight above 75 pounds with appropriate equipment and/or assistance 
    • Able to stoop, crawl, twist, turn, lift, and kneel
    • Able to lift heavy objects to shoulder height
    • Able to regularly lift, push, or pull up to 60 pounds
    • Able to both work and thrive in a high-stress environment that has a quiet to moderate noise level
    • Able to read and follow written English instructions
    • Able to safely navigate the tasting room and snack bar areas, including crowded spaces
    • Able to work in a factory/production environment that may be loud, slick, humid, cold, and hot
    • Able to work in indoor and outdoor environments with moderate noise and occasionally slippery floors
    • Able to comply with and enforce all health, safety, and personal hygiene policies and standards

    APPLICATIONS ACCEPTED UNTIL THE ROLE HAS BEEN FILLED

    EMPLOYEE BENEFITS AND PERKS ELIGIBILITY

    • Modern Times is a partially employee-owned company, with 30% of our equity held in an Employee Stock Ownership Plan (ESOP), guaranteeing employees the opportunity to earn equity in the company over time
    • Eligible to participate in 401(k)
    • Radical beer and coffee perks

    ABOUT MODERN TIMES

    Modern Times began as a 30bbl production brewery in the Point Loma neighborhood of San Diego. Modern Times is named after a beautifully crazy utopian community founded in 1850, and many of our beers are named after real utopian experiments or mythological utopias. Today, we're distributed throughout California, Nevada, Arizona, Maui, the Pacific Northwest, and select international markets. We operate a tasting room at the brewery, as well as in San Diego's North Park community, and opened brewery/restaurant locations in Portland, Los Angeles, and Encinitas in 2018, Santa Barbara and Oakland in 2019, and Anaheim in 2020. We brewed our first batch on May 18th, 2013; our beer went on tap for the first time on June 24th, 2013; we held the soft opening for the Lomaland Fermentorium tasting room on August 9th, 2013; and our Grand Opening was September 7th, 2013.

    In the summer of 2017, we became California's first-ever employee-owned brewery, with 30% of the company now owned by our employees and the goal of 100% employee ownership in the future. We think that's pretty radical.

    Learn more at www.moderntimesbeer.com

    EQUAL EMPLOYMENT OPPORTUNITY

    Modern Times Beer strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.